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Contributor I

Some APs showing down on Mobility Master but UP in Airwave

Hi community.

 

We are having a problem with our Mobility Master, the thing is that some APs appear as down but if we check the same AP on Airwave it shows as UP and we can ping them and also if we check them physically we see both leds on solid green status.

 

Enviroment:

7210 Controllers.

Mobility Master 8.2.0.1

AP-335 and IAP 335 (converted).

New Contributor

Re: Some APs showing down on Mobility Master but UP in Airwave

Hi,

 

We have the same problem on version 8.2.0.2 with 7205 controllers.

The AP's appear as down in the MM. If i go to the controller all the AP's are up. Also in Airwave all the AP's are up. only on the MM is the status down.

Contributor I

Re: Some APs showing down on Mobility Master but UP in Airwave

Yes, same here.

 

Also we are unable to rename APs. We are trying on the webui and CLI, the AP reboots but it keeps the same name.

New Contributor

Re: Some APs showing down on Mobility Master but UP in Airwave

I just found this in the release notes:

173422 Symptom: The Dashboard page of a Mobility Master incorrectly displays the status of
some APs as Down although the APs are up.
Scenario: This issue occurs when all the SSIDs in an AP group are disabled. This issue is observed in a Mobility Master running ArubaOS 8.2.0.1

 

i can't see the bug ID in 8.2.1.0. maybe it's fixed in the latest firmware version 8.2.1.0. 

Contributor I

Re: Some APs showing down on Mobility Master but UP in Airwave

Interesting

 

So, I will take a look to release notes and maybe we should consider an upgrade.

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