03-08-2012 03:50 AM
I have recently got a used Aruba 200. How can I get its information in https://licensing.arubanetworks.com? I would like to have all the options it offers (transfer certificates, create evaluation certificates...)
03-08-2012 04:51 AM
I have seen that in the "import preload certificates" section, when login https://licensing.arubanetworks.com/, it is possible to import certificates. Is it possible to obtain the information regarding the certificates even if they were registered first time by another user?
When I fill in a serial number I get the next response: Unable to import preloaded licenses!
With another serial number I get this another reply: This Controller does not exist
Thanks for your help.
03-08-2012 05:11 AM
Correction: I thought you said another user at the same company. If your company did not purchase the licenses, you probably won't be able to transfer them. Where did you purchase this controller?
Yes, it is possible to transfer the account. You will need to contact support to get this resolved.
03-08-2012 06:01 AM
Ok, then you will not be able to transfer the licenses.
I got it used in a non standard market and I do not know who is the original owner.