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Contributor I

TRANSFER LICENSE FROM ANOTHER COMPANY

Hello.

 

I have recently got a used Aruba 200. How can I get its information in https://licensing.arubanetworks.com? I would like to have all the options it offers (transfer certificates, create evaluation certificates...)

 

Regards.

 

Contributor I

Re: TRANSFER LICENSE FROM ANOTHER COMPANY

Hello.

 

I have seen that in the "import preload certificates" section, when login https://licensing.arubanetworks.com/, it is possible to import certificates. Is it possible to obtain the information regarding the certificates even if they were registered first time by another user?

 

When I fill in a serial number I get the next response: Unable to import preloaded licenses!

 

With another serial number I get this another reply: This Controller does not exist

 

Thanks for your help.

 

Aruba Employee

Re: TRANSFER LICENSE FROM ANOTHER COMPANY

Yes, it is possible to transfer the account. You will need to contact support to get this resolved.
Thanks,

Zach Jennings
Aruba Employee

Re: TRANSFER LICENSE FROM ANOTHER COMPANY


zjennings wrote:
Yes, it is possible to transfer the account. You will need to contact support to get this resolved.
Correction: I thought you said another user at the same company. If your company did not purchase the licenses, you probably won't be able to transfer them. Where did you purchase this controller?
Thanks,

Zach Jennings
Contributor I

Re: TRANSFER LICENSE FROM ANOTHER COMPANY

Hello.

 

I got it used in a non standard market and I do not know who is the original owner.

 

Regards.

Aruba Employee

Re: TRANSFER LICENSE FROM ANOTHER COMPANY


acrz6666 wrote:

Hello.

 

I got it used in a non standard market and I do not know who is the original owner.

 

Regards.


Ok, then you will not be able to transfer the licenses.
Thanks,

Zach Jennings
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