Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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User Experience Test

This thread has been viewed 3 times
  • 1.  User Experience Test

    Posted Nov 25, 2016 09:09 AM

    Hi, I am working on a project that requires a user experience test for wifi. Is there any checklist/best practices on that subject?

     

    Thank you in advance



  • 2.  RE: User Experience Test

    Posted Dec 05, 2016 06:13 AM

    In my experience the customer is often the person who provides or helps with generating the UAT. Reason being that they are usually specific for each customer. E.g. testing different applications, application response times, etc.

     

    Obviously there would be some default ones regarding roaming, coverage, expected connection speeds..

     

    Cheers

    James



  • 3.  RE: User Experience Test

    Posted Dec 06, 2016 09:08 AM

    Hi James,

     

    Thank you for your feedback.

    The information provided is very helpful.

    Do you know if there is any documentation that can be used as a guide? Having a document like that can help to advise the customer if the results of a User Experience Test can be accepted or not.

    Thanks again for your help

     



  • 4.  RE: User Experience Test

    Posted Dec 06, 2016 09:21 AM

    I don't have a template to offer but I'd recommend having a read of this post by Andrew Von Nagy. It should give you some ideas of what to include.

     

    Cheers

    James