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Occasional Contributor II
Posts: 16
Registered: ‎05-15-2014

VIA connection disconnects straight away

Hi all,

 

I have configured VIA for a customer today and when they try to connect they are authenticated sucessfully but then this disconnects then straight away with an error saying "Failed to establish a secure connection".

 

I have attached the logs from the controller, this is for some reason is matching this to a different user-role to the one that is configured for VIA.  This user role isn't referenced anywhere in the configuration and it only has "allowall" in it.

 

Can anyone advise where in the configuration I would find out to resolve this?

 

Cheers,

 

Mike

 

 

Guru Elite
Posts: 20,961
Registered: ‎03-29-2007

Re: VIA connection disconnects straight away

By default, the role should be "default-via-role".  You would find that under configuration> security> Authentication> L3 Authentication>

 

The VIA design document is here:  http://www.arubanetworks.com/vrd/VIAAppNote/wwhelp/wwhimpl/js/html/wwhelp.htm



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 16
Registered: ‎05-15-2014

Re: VIA connection disconnects straight away

Thanks Colin, I have created a new via profile and I'm not using the default.

 

Will this cause an issue?

 

Mike

Guru Elite
Posts: 20,961
Registered: ‎03-29-2007

Re: VIA connection disconnects straight away

There are no logs attached.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 16
Registered: ‎05-15-2014

Re: VIA connection disconnects straight away

[ Edited ]

I'm not sure why the logs didn't attached.

 

They should be now.

Guru Elite
Posts: 20,961
Registered: ‎03-29-2007

Re: VIA connection disconnects straight away

Do you have a VPN pool configured?

Can you try it without the server derivation rule?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 16
Registered: ‎05-15-2014

Re: VIA connection disconnects straight away

Yes, I have configured an address pool for this.  I have also assigned a VLAN to this and assigned the VIA profile to this VLAN.

 

We have tested this using the internal DB and this works without any issues, once I set this to use their radius servers it downloads the profile and authenticates correctly but then gives the client the error.

 

Thanks,

 

Mike

Occasional Contributor II
Posts: 16
Registered: ‎05-15-2014

Re: VIA connection disconnects straight away

[ Edited ]

Removed

Guru Elite
Posts: 20,961
Registered: ‎03-29-2007

Re: VIA connection disconnects straight away

Did you say that you had a VLAN attached to the role?  If so, please remove it.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 16
Registered: ‎05-15-2014

Re: VIA connection disconnects straight away

Yes, I have the VLAN I've created.

 

I will remove this.

 

Mike

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