Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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VIA problem: Invalid configuration, contact IT Helpdesk

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  • 1.  VIA problem: Invalid configuration, contact IT Helpdesk

    Posted Feb 15, 2014 01:23 PM

    Hi all,

     

    I'm trying to setup VIA but I'm not having much luck:-( I can connect to the landing place and download the client, but when I try to download the profile, I get an error:

     

    Retreiving configuration from server ..............Failed

    Invalid configuration...................contact IT helpdesk

     

    I have followed the VIA UG, but it's not very detailed concerning the settings in the connection profile.

     

    How can I troubleshoot this further?

     

    I am running 6.1.3.4 with the latest VIA clients

     

    Any help is apprecieated!

     

     



  • 2.  RE: VIA problem: Invalid configuration, contact IT Helpdesk

    EMPLOYEE


  • 3.  RE: VIA problem: Invalid configuration, contact IT Helpdesk

    Posted Feb 16, 2014 02:05 PM

    Hi Colin,

     

    thanks for the reply!

     

    That is the document I have beeen following! However, it turns out that the error is due to some NATing issues on the firewall, so chances are that my configuration is fine after all.