Wireless Access

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Contributor I

how can i get images(OS) for aruba controller 6000 series , and what is the recommended image ?

i have 2 controllers 6000 series acting as local master , i have around 500 AP terminated on the master , i have problems in the clients connectivity , the client had to try more than two times to connect , then once connected it have limited access and can not ping any thing , and i can't see the client on the contrioller ....etc . once i transfer all the APs to the local every thing get back fine and no problems , knowing that there is no difference in the configuration between them , and all network configuration is the same on the core switch .

Guru Elite

Re: how can i get images(OS) for aruba controller 6000 series , and what is the recommended image ?

I would open a TAC case instead of just upgrading code.

Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Guru Elite

Re: how can i get images(OS) for aruba controller 6000 series , and what is the recommended image ?


Talal wrote:

i have 2 controllers 6000 series acting as local master , i have around 500 AP terminated on the master , i have problems in the clients connectivity , the client had to try more than two times to connect , then once connected it have limited access and can not ping any thing , and i can't see the client on the contrioller ....etc . once i transfer all the APs to the local every thing get back fine and no problems , knowing that there is no difference in the configuration between them , and all network configuration is the same on the core switch .


Flipping APs over to a different controller could also kick all of the clients off, which creates a different RF environment, which means you could have created an additional variable.  Like T Cappalli says, you should open a TAC case.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.3 User Guide
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Contributor I

Re: how can i get images(OS) for aruba controller 6000 series , and what is the recommended image ?

thank you all , the controllers are out of support so i can't open a case .

 

i will configure them from scratch , but i need to upgrade them first , so i need to know how can i get new code for them .

Guru Elite

Re: how can i get images(OS) for aruba controller 6000 series , and what is the recommended image ?

Unfortunately, firmware downloads for controllers require a support contract.  If you still want to try to resolve your disconnect issue here, we can try to do that, however...


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.3 User Guide
InstantOS 8.3 User Guide
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