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Frequent Contributor II

iPad 2 Slowly stops working on 802.1x network

I know it sounds crazy, but here is what is happening.

 

We have iPad 2's on iOS 7 that can join the 802.1x network then slowly it will not load web pages using Safari to the point where it won't load at all.  Once I switch to our regular WPA2 with a password the iPad works fine.

 

Turning WiFi off on the iPad then back on will make it work again for about a minute until it stops working again.

 

This worked fine under iOS 6  and below.  I've reset network settings on the device to no avail. This DOES NOT happen on any iPhones that I know of, our 5S and 4S's work okay.  As well as about 200 iPad MInis.  So any other iOS 7 device....

 

Doesn't seem like an Aruba issue, but wondering if anyone has seen this on their 802.1x network and a 16 GB iPad 2 with iOS 7.  I'be be curious if this is seen elsewhere.

 

I've attempted debugging on the Device, but nothing out of the ordinary came up when it stopped loading pages...

 

Thanks,

 

 

Frequent Contributor II

Re: iPad 2 Slowly stops working on 802.1x network

I forgot to mention we are running 6.3.1.0

Re: iPad 2 Slowly stops working on 802.1x network

Do you see anything in the "show datapath session" when attempting to generate some traffic?


ACMA, ACMP, ACSA
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Re: iPad 2 Slowly stops working on 802.1x network

Is it just safari?  Have you tried another browser like Chrome?  

Seth R. Fiermonti
Consulting Systems Engineer - ACCX, ACDX, ACMX
Email: seth@hpe.com
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Frequent Contributor II

Re: iPad 2 Slowly stops working on 802.1x network

I haven't tried another browser. and I will also take a look at the datapath.   Can I look at the datapath for just that user?

 

 

Re: iPad 2 Slowly stops working on 802.1x network

Hi,

 

Try "show datapath session ip-addr xxx.xxx.xxx.xxx"


ACMA, ACMP, ACSA
If my post addresses your query, give kudos:)
Frequent Contributor II

Re: iPad 2 Slowly stops working on 802.1x network

Thanks I will try that when i get a moment and post my results.

 

Chad

 

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