Wireless Access

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New Contributor
Posts: 4
Registered: ‎02-16-2017

iPhone cannot connect via guest network

I am configuring an IAP-205 (6.4.2.6-4.1.1.6_50009) to allow guest access. I have installed a new security certificate and have no trouble with Android or Windows devices. They connect and are prompted or redirected to the internal acknowledgement page. After acknowledgement they are redirected to an external page(company website). ios devices connect, I see them on the WUI but they are never prompted or redirected to the acknowledgement page. In searching for answers I see something about apple-cna-bypass an was wondering if this might be my problem. But no where did I find at least in a manner I understood how to enable this. So what do I need to do to get apple devices working on my guest network? Thanks

MVP
Posts: 433
Registered: ‎07-26-2011

Re: iPhone cannot connect via guest network

Hey, have you tried unchecking the auto-login and auto-join within the iOS settings? I've had to disable these before

 

https://support.apple.com/en-gb/HT204497

 

Also try allowing the  following domains in your pre-logon role.

 

www.appleiphonecell.com
captive.apple.com
captive.apple.com
www.apple.com
www.itools.info
www.ibook.info
www.airport.us
www.thinkdifferent.us
ACMA, ACMP
If my post addresses your query, give kudos:)
Occasional Contributor II
Posts: 24
Registered: ‎09-02-2015

Re: iPhone cannot connect via guest network

Or block this in your pre auth role so that the cna does not work
Cheers,
Frank
Life off the wire
New Contributor
Posts: 4
Registered: ‎02-16-2017

Re: iPhone cannot connect via guest network

Thanks guys. It appears my problem was with the iPhone I was using to test with. Tried several other idevices and they work properly.

Occasional Contributor II
Posts: 24
Registered: ‎09-02-2015

Re: iPhone cannot connect via guest network

Thanks for the update.

 

nice that you solved it!

Cheers,
Frank
Life off the wire
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