Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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tunneled users in cluster gets no IP

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  • 1.  tunneled users in cluster gets no IP

    Posted Feb 23, 2018 08:39 AM

    We're running 8.1.0.4 (due to the fact that we have several AP93) - and suddenly out guest network stopped working. They cannot obtain IP-address. 

    Users on our backup 3400 controller running 6.1 AOS using the same VLAN and DHCP works so I can hardly see this as a network related problem. 

     

    This is what I pick up from the logs: 

    Feb 23 14:00:43 stm[2404]: <501053> <2404> <ERRS> |stm| Station 50:f5:20:b9:a3:45: STA UP sent to wrong UAC for essid GUEST

     

    rebooted one of the controller and now it seems to work for that controller. 

     

    Bridged clients still work OK. 

     

     



  • 2.  RE: tunneled users in cluster gets no IP

    MVP
    Posted Feb 27, 2018 01:48 PM

    Are you using multizone? Is it possible that the guest network is tunneled to a dedicated guest controller which does not have the guest VLAN configured or allowed on the switch ports?