Wireless Water Cooler

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Occasional Contributor I
Posts: 8
Registered: ‎03-30-2010

Troubleshooting guide

Has anyone created a troubleshooting guide for first and second tier support for wireless user problems that they could share?  I'm looking to create a guide on what to look for and how to interpret data from AirWave and the controllers for calls that come into our helpdesk. 

 

If this belongs in a different forum please feel free to move it.

Aruba
Posts: 1,641
Registered: ‎04-13-2009

Re: Troubleshooting guide

You can start with the AirWave Troubleshooting WLAN Issues: AirWave 8.0 Help Desk Guide

 

 

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Systems Engineer, Northeast USA
ACCX | ACDX | ACMX

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