Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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AP can't provisioning with Switch Cisco PoE

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  • 1.  AP can't provisioning with Switch Cisco PoE

    Posted Jan 03, 2020 03:12 AM

    I have a problem with AP can't join to my controller

    i have 4 AP connect to cisco 2960 PoE and only 1 AP joined controller

    image.png

    And show power inline, AP hold power 15.4W and it's can't join controller

    image.png



  • 2.  RE: AP can't provisioning with Switch Cisco PoE

    MVP EXPERT
    Posted Jan 03, 2020 03:29 AM

    What Master Discovery mechanism will the APs be using to locate the master?

     

    https://www.arubanetworks.com/techdocs/ArubaOS_64_Web_Help/Content/ArubaFrameStyles/AP_Config/AP_discovery_ADP.htm

     

    Do you see anything in the controller logs for these APs?

     

    show log all | Include 50

    Do you want to provide further information on the AP, controller, firmware version, are you using CPSEC, are the AP& controller in the same subnet or different etc? Can you ping the APs from the controller?



  • 3.  RE: AP can't provisioning with Switch Cisco PoE

    Posted Jan 03, 2020 04:27 AM

    Controller is 7210 run 8.3 and AP is 303. I'm disable CPSec and Controller-AP is the same subnet.

    i can't ping from my controller but i can ping on my switch. LOL

    image.png

    this is log of this AP.

    image.png

    for more information. On dashboard, i can see AP join and then out, join and out...no Radio

    image.png

     



  • 4.  RE: AP can't provisioning with Switch Cisco PoE

    Posted Jan 15, 2020 04:32 PM

    I'd focus on the failing pings. The radios won't come up if the controller communication channel isn't up and active.