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Occasional Contributor I

New AP105's keep rebooting

Hi all,

 

We recently received 13 new AP105's, but they all keep rebooting and don't show up in our W-3400 controller.

We already have 39 other AP105's that work without any problems, but when i connect any "new" AP105 to an existing PoE connection, it keeps rebooting.

 

I've attached the logfiles of the new rebooting AP and an existing working AP.

 

Can somebody please help me out with this problem?

 

Thanks in advance, kind regards.

 

Jeroen

Guru Elite

Re: New AP105's keep rebooting

You need to paste in the output of "show log system 50" on the controller while that is happening to get a better picture.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I

Re: New AP105's keep rebooting

Can you please explain to me how to do that? I'm sorry i'm new to troubleshooting the controller.

Guru Elite

Re: New AP105's keep rebooting

You have to SSH into the controller and get into enable mode before executing "show log system 50"

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I

Re: New AP105's keep rebooting

I've included the logfile in the attachment, hope it helps...

Thanks, Jeroen

Re: New AP105's keep rebooting

  • Did u check your AP-license? PEFNG-license?
  • Are u working with control-plance security?
  • You sure that no one use the address that been alocated to those ap's from the DHCP?
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Occasional Contributor I

Re: New AP105's keep rebooting

  • I have 15 free AP and PEF licenses, these are newly activated in our W3400.
  • I'm not working with control-plance security
  • The IP adresses are unique in our network, no other appliances are using these IP's.

Re: New AP105's keep rebooting

OK.

 

Take a look on this:

 

http://community.arubanetworks.com/t5/802-11n-and-802-11ac-Basics-RF/AP-105-sendbytes-error-bailout/td-p/65798

 

but before u doing it - just try to take one unit that is failing - connect console - stop in the begning (with enter key) and write

purge

clear os

saveenv
boot

and then let it boot and get the AOS - and check if it's up with no problems..i

 

*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
Occasional Contributor I

Re: New AP105's keep rebooting

OK, i did what u asked, but i still have the same problem...

In the attachment is the log.

Thanks for the reply btw.

Re: New AP105's keep rebooting

OK.it's was worth a shoot :) as written in the previous post

http://community.arubanetworks.com/t5/802-11n-and-802-11ac-Basics-RF/AP-105-sendbytes-error-bailout/td-p/65798

 

Output from the AP: error -bailout indicate a hardware failure moreover the AP  is not completing the boot process. We have process RMA for the APs.

With the same ap output,I recommend you to open a TAC.

 

Regards.

 

Me

*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
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