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Webinar: Save Time with ASP

By Greg_W posted Oct 04, 2023 01:58 PM

  

 

When: Tuesday Nov 14, 2023

Time: 11:00am-12:00pm EST

Where: Teams Meeting

Register: Here

Learn how to use key features of the award-winning ASP that will help you to optimize your operations. Process an RMA in as little as one minute; get instant answers from Ava – our virtual assistant; and chat with a live agent for more complex issues.

The Aruba Support Portal (ASP) is the entry point for all support issues for warranty customers and the best place to start if you are a Foundational Care support customer. In fact, HPE Aruba Networking has just received the 2023 STAR Award from the Technology Services Industry Association (TSIA) for “Innovation in Customer Portals that Improve the Digital Customer Experience.” See a demo on how to use the key features* of ASP, including:

• How to process an online RMA in as little as 1 minute

• Get fast answers to common questions through Ava – our virtual assistant

• If Ava doesn’t have the answer, reach a live agent or create/update a case with a click of a button

• Manage your licenses and hardware assets to receive tailored notifications for your environment and simplify the renewal process

* Based on entitlement; warranty-only customers do not have access to all features

Meet your Host:

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Beena Nambiar,

Beena is an accomplished product management leader with experience in building enterprise software, plus SaaS and Cloud applications. She enjoys working directly with customers, understanding their pain points, and resolving their needs. Beena has a unique blend of business, technical and analytical skills that enables her to identify and solve complex problems. Beena’s expertise includes: • Driving product strategy, roadmap and execution, product life-cycle management • Software and Cloud platform product management • Product management leadership

1 comment
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Comments

Nov 02, 2023 07:27 AM

I met Beena in 2020 at headquarters. She is a great idea person and values customer feedback.

Personally, I feel comfortable with asp and will not attend due to workload.

Bruce Osborne ACMP ACCP

Liberty University