Aruba Clarity - Don’t Let Users Tell You It’s “Bad Wi-Fi”

By keziag posted Mar 15, 2016 10:08 AM


Whether you aspire for powers like the Force Visions of the Jedi, or precognition that some of our favorite DC and Marvel superheroes use to save the world, I think we can all agree that the ability to perceive future events is a unique power.


Let’s forget fiction for a second and step back into reality. Have you ever checked the weather to plan your travel or weekend activities? How about confirming traffic and road conditions to plan your route before leaving? We take these tools for granted, but the ability to foresee trouble is priceless.


Imagine extending the same predictability to your wireless network. More importantly understanding what your users will experience before you get the frustrated phone calls and emails.


How do you know it’s not really “bad Wi-Fi”?

Today, what do you do when a user opens a helpdesk ticket complaining about "bad Wi-Fi”? You hear that the user is having a bad mobile experience, but is it really an RF performance issue or something else? Could it be that it is just taking too long to authenticate onto the network? Or one of many other reasons that may be affecting user experience?


More importantly, could you have completely avoided that helpdesk ticket in the first place? Yes! If you have Aruba Clarity.


The power of being “all knowing!”


 Aruba Clarity gives you the power to foresee connectivity issues before they impact your Wi-Fi users. Let’s look at two ways you can unleash this power.


  1. Live user monitoring: Get insight into real-time user connectivity, and configure thresholds and alerts to proactively resolve any problems with the different non-RF factors that can affect your end-users’ Wi-Fi experience.

    You can monitor client data flow from the very second users start trying to connect. You can measure how long the mobile device takes to associate with a Wi-Fi radio, authenticate to a RADIUS server, gather an IP address via DHCP, and resolve names for DNS services. This allows you to detect and be alerted to issues even before users report trouble.
  1. Synthetic testing: Simulate the same user experience using an access point that acts as a client to run the tests – even before the users are in the picture. This is great for completely new rollouts, or simply scheduling regular tests as a best practice. You can even run on-demand tests as needed.

    Let’s use universities as an example of how synthetic testing can be a game changer. You know you’re going to have a high volume of connections at the start of the day across a large campus so you can schedule tests to run every morning before classes start. You can be everywhere on campus without really being everywhere!

    Retail stores can do the same before opening the stores and be confident that they’re ready for their customers. Hospitals can be ready for heavy Wi-Fi demands during admittance and early morning visitors.

And all of this is possible with a dedicated dashboard for monitoring the non-RF metrics and tests that can be cued with a single click without having to be onsite.


Not just power, think super power.Aruba-Clarity-Video-thumbnail.png

To get Aruba Clarity, look no further than Aruba AirWave, our industry leading multivendor network management & monitoring tool for access networks. In addition to the network infrastructure management, RF visibility, and client and app intelligence already available on AirWave, Clarity adds the end-to-end visibility into your end-user experience that no other solution can. No separate third-party tools required!


Aruba Clarity gives you the power to let users thrive in a digital workplace. See Clarity in action.


Already an AirWave user & love it? Be sure to share the love and/or ask questions below. New to AirWave? Check out everything it can do to make you a networking superhero.



May 08, 2016 02:31 AM



Can anyone share the Clarity configuration guide/ installation steps and usecases ? 


And also offically supported versions.!!!



Apr 07, 2016 03:49 PM

Your controller needs to be running AOS 6.4.3 and you need to configure AMON to send that information:

(MASTER-CONTROLLER) (config) #mgmt-server profile AMP-PROFILE
(MASTER-CONTROLLER) (Mgmt Config profile "AMP-PROFILE") #no inline-ap-stats-disable
(MASTER-CONTROLLER) (Mgmt Config profile "AMP-PROFILE") #no inline-auth-disable
(MASTER-CONTROLLER) (Mgmt Config profile "AMP-PROFILE") #no inline-dhcp-disable
(MASTER-CONTROLLER) (Mgmt Config profile "AMP-PROFILE") #no inline-dns-disable
mgmt-server type amp primary-server profile AMP-PROFILE

Apr 07, 2016 02:35 PM

Just upgraded to 8.2 but I can't find any information in the documentation on how to setup clarity.  Does it just work?

Apr 01, 2016 10:43 PM

8.2 is available in the download section ( )

Mar 30, 2016 09:10 AM

Any update on Clarity Live release w/ 8.2 update? Tomorrow is the end of March and still not out, was mentioned in this post and at Airheads/Atmosphere 2016 being out this month.

Mar 20, 2016 08:43 PM

So this will be an additional feature that will need to be purchased on-top of our airwave license?

Mar 16, 2016 07:24 PM

Aruba Clarity is being introduced in phases. First, you can get free access to Live monitoring in AirWave 8.2 -- available by end of March. Synthetic testing will follow in a few months with more details on how you can buy Clarity.

Mar 16, 2016 11:42 AM

Is there a release date?