Airheads Expert Day – July 18-19, 2013

By alc posted Jul 09, 2013 12:34 PM


[Admin Edit: The event is now over. Thank you for joining us. Please leave your feedback and suggestions in the comment section below. Event content will be archived in the read only event discussion forum]


We are pleased to announced the first Airheads Expert Day on July 18 through19, 2013. An Airheads Expert Day is an online community event when Aruba TAC team members and other expert employees hang out in Airheads Social to answer any technical questions you may have related to event topics. The event will take place in a designated discussion forum, and it will last 24 hours to allow users from around the world to submit posts and engage in online discussions.


Event Time:

From: 5pm PDT on July 18, 2013 (Midnight GMT/UTC between July 18 and July 19)

To: 5pm PDT on July 19, 2013 (Midnight GMT/UTC between July 19 and July 20)


Event Forum URL:


Expert Day Topics:

- ARM best practices

- Airwave and ClearPass system scaling 

- Captive Portal integration with ClearPass Guest

- Premier services


How the Expert Day event works:

During the Expert Day event, Aruba TAC team members and other expert employees will hang out in the designated event discussion forum to answer questions and engage in technical discussions related to the event topics. Since TAC and other community members may need to get additional information from you, please check “Email me when someone replies” when composing the message. You may also want to subscribe to the event discussion forum to be notified of new event activities.  Please note that you need to be registered and signed in to the community in order to post questions in the event forum.



Check "Email me when someone replies" 



Click on the "Options" drop down and select "Subscribe"


Although our TAC team members will be logged into the community throughout the event, it may take them some time to research and compose replies to your questions. Generally speaking, we will strive to answer your post within two hours. If you have an urgent support question, please open a case with TAC directly using the "Open Case" button from the home page or via email or phone.  


If you are unable to join us, please feel free to send me your questions via PM and we will do our best to answer them during the event.


Let us know if you have any questions related to the event by leaving a comment below. We Look forward to seeing you in the community on July 18th and 19th


You can mark a reply to your topic as the accepted solution. Just look in the lower right corner of the post and click on "Accept as Solution".  For reference, see the following image.  Please note: you can only mark replies to your own topics as the accepted solution.

UPDATED Accepted Solution.png








 When posting an issue on the community, please be sure to mark the post that resolved your issue as an “Accepted Solution”!

1 view


Aug 06, 2013 02:11 PM

I would like to complement Aruba and the support people who put on and supported this event.  It was a great event where I got a lot of my questions answered. This includes what I learned by looking at other people questions.  Please schedule another one of these in the future.  THANKS

Jul 23, 2013 04:21 PM

Don't worry pmonardo! I will talk to our TAC team about the possibility of setting up another Expert Day event in the near future. I'll keep the community posted as soon as I have more information!

Jul 23, 2013 04:17 PM

So upset I was not able to attend due to me being on vacation!!!


I would have came back early to attend Expert Day!

Jul 19, 2013 08:18 PM

The event is now over. Thank you for joining us!

Jul 18, 2013 08:10 PM

We've unlocked the event forum for posting. Please join us there with your technical questions: