Thank you so much for your suggestion, yes opened the TAC to Aruba and solved the issue:
-Decommissioned Virtual IP to Subscriber from server config
-Dropped the subscriber, it became the standalone publisher
-Logged in to Previous Subscriber (separately) and made it subscriber, it needed the appadmin creds
-Then it joined to the cluster again
Basically, all the steps above and bit of work on Virtual lP Settings worked for me.
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Binod Ranabhat
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Original Message:
Sent: Dec 03, 2021 12:02 PM
From: Herman Robers
Subject: ClearPass subscriber out of sync
You responded to a very old discussion. It's hard to guess what is wrong in your situation, so please open a TAC case.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
Original Message:
Sent: Dec 03, 2021 08:14 AM
From: Binod Ranabhat
Subject: ClearPass subscriber out of sync
Hi th_son and community members,
I have got the same issue that subsriber says out of sync..
I tried to follow these steps but it didn't allow me to drop; says it cannot be dropped since it is a part of virtual IP address...
Any idea in this case, please kindly advise.
Binod
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Binod Ranabhat
Original Message:
Sent: Jun 04, 2014 08:29 AM
From: Todd Harrison
Subject: ClearPass subscriber out of sync
Looks like I have a similar problem.
Our Subscriber today is reporting that it is out of sync.
I believe it is due to an extended downtime of the Subscriber server.
I didn't form the initial cluster so I am a little shaky on the steps.
Would I take the following steps?
- Log into the Subscriber and stop TACACS and RADIUS services (as suggested by @cappalli)
- Log into the Publisher and go to Administrator > Server Manager > Server Configuration
- Select the Subscriber and select 'Drop Subscriber'
- From the Subscriber select the option 'Make Subscriber' - Select the option 'Do not backup the existing databases...'
- From the Subscriber start the TACACS and RADIUS services
Thank you,
Cheers