I have been working with TAC for over 3 weeks to find a solution to an issue I am having with 2x RAP-303H both with Novatel USB modems. The issue seems to revolve around the AP Provisioning Profile that I believe is incorrect. and in which I am looking for a solution.
We were previously running ArubaOS 6.x on our controllers.
The USB device type was set to "ether"
The USB Device ID was set to "0x1410b001"
When we upgraded the controllers to ArubaOS 8.5, these RAPs with these Novatel modem stopped working.
When I do a "show cellular status" from the console of the RAP, I see the following for the U620L
USB Modem Information
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Parameter Value
--------- -----
Manufacturer Linux
Product xHCI Host Controller
Serial Number xhci-hcd.0.auto
Driver hub
Vendor ID 1d6b
Product ID 0003
Manufacturer Novatel
Product MiFi USB620L
Serial Number 0123456789ABCDEF
Driver
Vendor ID 1410
Product ID 9020
plugin counter :0
plugout counter :0
cellular history log not available
When I do the same for the U720L I see the following.
USB Modem Information
---------------------
Parameter Value
--------- -----
Manufacturer Linux
Product xHCI Host Controller
Serial Number xhci-hcd.0.auto
Driver hub
Vendor ID 1d6b
Product ID 0003
Manufacturer Novatel
Product MiFi USB730L
Serial Number 0123456789ABCDEF
Driver
Vendor ID 1410
Product ID 9030
plugin counter :0
plugout counter :0
cellular history log not available
Neither of these devices have a Product ID of "b001" as previously noted in the USB Device ID configuration.
My questions are these.
Is there a wildcard setting that will allow any Novatel USB modem to be provisioned. For example, if the USB Device ID is set to something like 0x1410****
If there is no wildcard, do I need to configure different profiles for each USB modem? For example.
RAP-U620L profile will contain 0x14109020
RAP-U730L provile will contain 0x14109030
I have had users down for almost 4 weeks and TAC is dragging their feet on getting me a solution.
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Patrick Bixler
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