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IAP - 207 cluster fail to upgrade firmware

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  • 1.  IAP - 207 cluster fail to upgrade firmware

    Posted Nov 04, 2020 01:33 PM
    I'm trying to upgrade a cluster of 60 AP model 207 from firmware 8.4.0 to 8.5 up to 8.7 with no success.
    The response is always the same from GUI and from CLI:
    The other image/drt Upgrade or image sync is in process
    I tried to reboot the cluster try auto update different manual image upload but with no success
    Any ideas?

    # show version
    Aruba Operating System Software.
    ArubaOS (MODEL: 207), Version 8.4.0.0
    Website: http://www.arubanetworks.com
    (c) Copyright 2018 Hewlett Packard Enterprise Development LP.
    Compiled on 2018-12-13 at 13:24:40 UTC (build 68230) by p4build
    FIPS Mode :disabled


    # reset drt

    The other image/drt Upgrade or image sync is in process

    ------------------------------
    eb
    ------------------------------


  • 2.  RE: IAP - 207 cluster fail to upgrade firmware

    EMPLOYEE
    Posted Nov 05, 2020 04:04 AM
    What is the output of show upgrade? show image-version? Did you try to reboot the APs?

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    Ayman Mukaddam
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    Original Message


  • 3.  RE: IAP - 207 cluster fail to upgrade firmware

    MVP EXPERT
    Posted Nov 05, 2020 04:12 AM
    Can  you please also provide the output of 'show log upgrade'.

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    Craig Syme
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    Original Message


  • 4.  RE: IAP - 207 cluster fail to upgrade firmware

    Posted Nov 05, 2020 05:59 AM
      |   view attached
    Hello Craig,

    Thanks for your support in this issue.
    I'm Emirjon's colleague, I'll attach the output of the cli commands mentioned above.

    BR

    Blendi.

    ------------------------------
    Blendi Haxhiaj
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    Attachment(s)

    txt
    iap 207 cli commands output.txt   5 KB 1 version
    Original Message


  • 5.  RE: IAP - 207 cluster fail to upgrade firmware

    EMPLOYEE
    Posted Nov 05, 2020 04:10 AM
    Do I understand correctly that even after you rebooted the complete cluster, this same 'upgrade in progress' is shown?

    Is there any management in place, like Airwave or Central?
    Are you sure that there are no other Instant APs in the same network? And that all APs you have are IAP 207?
    You can't even upgrade from 8.4.0.0 to 8.5?

    What I would do is to first see if you can get the cluster to the latest 8.4 release. One other option could be to separate one of the APs on a different network, so you have a cluster of 1 AP, then see if you can upgrade that AP. If that works you can shut down all other APs, bring up the separated and upgraded AP in the original network, and add the other APs again. Those should take the firmware from the AP that you upgraded. Probably best to first go to the latest 8.4 release, then to 8.5 and beyond (check the release notes for the appropriate upgrade path).

    These steps above, are if you want to try out yourself and can afford some down-time. Otherwise, contacting Aruba Support or your Aruba partner if you have access to one of those will be the preferred way.

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    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC.
    ------------------------------

    Original Message


  • 6.  RE: IAP - 207 cluster fail to upgrade firmware

    Posted Nov 09, 2020 06:39 AM
    Hello,
    No Airwave or Central included. The cluster reboot didn't solve the issue.
    In fact we were trying to add some APs model 303 on the same cluster and they fail to join in.
    We tried to upgrade the existing cluster of 207 to match the FW of the newly added 303 and fail to do so.
    When we moved the 303 on a different VLAN the upgrade of 207 went ok. Maybe being on the same vlan with this APs (303 not joined in the cluster) still blocked the upgrade process of the existing cluster of 207.
    Now they are on FW 8.5 and on same cluster.
    Regards


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    Emirjon Bilcari
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    Original Message