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Cannot access Case Management in aruba support portal

This thread has been viewed 13 times

  • 1.  Cannot access Case Management in aruba support portal

    Posted Sep 28, 2021 12:08 PM
    Dear all,

     I am a aruba partner. I can download firmware, active license but cannot create case in casemanagement it's shown in 2nd picture. Please help, Thankyou. 






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    sarawut chantaraworakan
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  • 2.  RE: Cannot access Case Management in aruba support portal

    Posted Sep 29, 2021 03:17 AM
    Hi Sarawut

    Regardless wheter you could open cases in the past or not, I would get in touch with support. Here you would find the phone numbers for support:

    https://www.arubanetworks.com/support-services/contact-support

    Hope this helps

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    Dario Natale
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    Original Message