Are you sure you've got the right COM port? The port may change from device to device, since it's the USB serial port in the switch itself that is being registered by Windows, and COM1 as per your screenshot is decidedly unlikely.
For testing purposes, I would watch the device manager when you plug the cable in and watch the port get registered.
It's also possible something is wrong with the switch. It's worth noting that you can detect the serial port while the switch in unpowered, start your putty connection, and watch the switch boot. that would be the second thing I did after the above.
Good luck!
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John Kupski
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Original Message:
Sent: Apr 29, 2021 09:08 AM
From: Michał Turtoń
Subject: Console connection to CX switch using micro usb not works
Yes, I have chosen appropriate com port for the connection :)
Original Message:
Sent: Apr 29, 2021 08:47 AM
From: Dustin Burns
Subject: Console connection to CX switch using micro usb not works
Have you checked device manager to see if the COM port changed to something other than COM1 when connected to the CX switch?
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Dustin Burns
Original Message:
Sent: Apr 29, 2021 08:20 AM
From: Michał Turtoń
Subject: Console connection to CX switch using micro usb not works
Hello everyone,
I'm try connect my Windows 10 computer to Aruba CX 8325 via micro usb console cable. I use default Aruba settings for this connection on Putty -->
I can't connect to switch.
When I try connect with the same computer and the same cable to Aruba OS it is works.
OS on Aruba 8325 is GL.10.06.0010.
Console cable witch RJ45 works correct.
Do you have any ideas what can be wrong ?