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CPPM Guest - CLEAR TEXT password check failed

This thread has been viewed 20 times
  • 1.  CPPM Guest - CLEAR TEXT password check failed

    Posted Apr 23, 2015 11:02 AM

    I've had a few guests unable to login to our guest network.  Access Tracker displays the following alert "PAP: CLEAR TEXT password check failed".  The last guest was fixed after changing their password.  Not sure if that was the actual fix or just coincidence, but if so, why is it happening?



  • 2.  RE: CPPM Guest - CLEAR TEXT password check failed



  • 3.  RE: CPPM Guest - CLEAR TEXT password check failed

    Posted Apr 23, 2015 11:36 AM

    Thanks Victor. 

     

    We are using the built-in database with standard password field, not a separate SQL database.



  • 4.  RE: CPPM Guest - CLEAR TEXT password check failed

    Posted Apr 20, 2017 08:37 AM

    guys,

     

    any update on this? I'm getting this also in clearpass 6.6.0



  • 5.  RE: CPPM Guest - CLEAR TEXT password check failed

    EMPLOYEE
    Posted Apr 20, 2017 10:52 AM

    Does load balance is enabled in your server? If yes, then try to increase login dealy time.

     

    Please navigate to the registration page and then edit - Login delay and increase the value.

     

    Regards,

    Pavan

     



  • 6.  RE: CPPM Guest - CLEAR TEXT password check failed

    Posted May 01, 2018 10:45 PM

    Hi,

     

    Did you solved the issue ? 

    We are facing the same issue, with Build-in database and some clients report PAP : CLEAR TEXT password check failed.

     

    We are in 6.7.1.35479 release.



  • 7.  RE: CPPM Guest - CLEAR TEXT password check failed

    Posted May 09, 2018 02:11 PM

    I am having the same problem on CPPM version 6.7.3.106273... Anybody find an answer?



  • 8.  RE: CPPM Guest - CLEAR TEXT password check failed

    Posted Aug 08, 2018 10:06 AM

    Checks Pavans post. 

     

    Increasing the login delay timer from 0 to 5 fixed the problem for me.



  • 9.  RE: CPPM Guest - CLEAR TEXT password check failed

    Posted Apr 12, 2019 10:45 AM

    Increasing the login delay from 0 to 5 fixed the issue for us with CPPM 6.7 (though it existed ocassionally in 6.4 as well.



  • 10.  RE: CPPM Guest - CLEAR TEXT password check failed

    EMPLOYEE
    Posted Apr 12, 2019 04:16 PM

    Are you using the standard Controller-Initiated login?  Surprised that needs a delay.  Are they doing these from subscribers?  That could account for it as the data needs to propogate.



  • 11.  RE: CPPM Guest - CLEAR TEXT password check failed

    Posted Apr 14, 2019 05:55 PM

    Hi,

     

    I was facing this issue and I found the reason for me :

    it was when I want to login with an email address which is already in database with another login method like social_method (Google / Facebook login).



  • 12.  RE: CPPM Guest - CLEAR TEXT password check failed

    Posted Apr 15, 2019 08:30 AM

    Ah, this might be part of our issues. I did have everything served off the subscriber. The five second delay has really helped!



  • 13.  RE: CPPM Guest - CLEAR TEXT password check failed

    Posted Aug 09, 2018 05:12 AM

    It may be worth checking the passwords of users affected by this. Maybe a special character is being used which causes this to fail.

    Try changing special characters and see if this resolves the problem.



  • 14.  RE: CPPM Guest - CLEAR TEXT password check failed

    Posted Jul 28, 2022 04:16 AM
    I am facing the same issue  .

     CPPM Guest - CLEAR TEXT password check failed



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    Abdul ahad
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  • 15.  RE: CPPM Guest - CLEAR TEXT password check failed

    Posted Jul 28, 2022 04:19 AM
    i changed delay login but no luck. any body has the soliton...??? 


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    Abdul ahad
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