Hello,
I have the same problem with my Lab CPPM 6.9 (6.7 upgraded to 6.8 then upgraded to 6.9).
I have generated new Eval licences and updated the ones present on my system:
- Platform OK
- Onguard OK
- Onboard OK
- Entry NOK (because Access lics already present)
- Accessupgrade NOK (no Entry lics present)
Then via the CPPM API I have deleted the old Access licence but by mistake I have also deleted the just upgraded Onguard license.
After the above action I could install the Entry & Accessupgrade lics and activated them OK but now I cannot install the Onguard license.
Is there any workaround to install Onguard license when Entry & Accessupgrade are present ?
At this time I don't really need the Onguard but it would good that I know what to do if the same problem occurs on a customer CPPM
Kind regards
Christian Chautems
ACCP