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Resetting a JH295A (HPE OfficeConnect 1950 12XGT) switch

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  • 1.  Resetting a JH295A (HPE OfficeConnect 1950 12XGT) switch

    Posted Feb 14, 2022 01:39 PM

    Dear all, 

    I'm a newbie and stuck with a JH295A switch. All of a sudden I can't access the device via web. Getting time out. 

    I managed to get serial connection via Putty but I can't restore the factory default configuration due to this: 

    Password recovery capability is enabled. To perform this operation, first
    disable the password recovery capability using the undo password-recovery
    enable command in CLI.

    I need a step by step solution to disable this. (including syntax). 

    Thank you in advance for all your help! 



    ------------------------------
    Christian Zorzi
    ------------------------------


  • 2.  RE: Resetting a JH295A (HPE OfficeConnect 1950 12XGT) switch

    EMPLOYEE
    Posted Feb 22, 2022 03:35 AM
    Hi Chris,

    Try this:

    <HPE> system-view
    [HPE] undo password-recovery enable

    I believe these switches are password protected to go into system-view<privileged mode>.


    Which command are you using to restore the factory default configuration?

    Refer pg. 141 from the below link of the user guide for factory-default configuration:

    https://support.hpe.com/hpesc/public/docDisplay?docId=c04657809

    # Initialize the device.
    <Sysname> initialize
    The startup configuration file will be deleted and the system will be rebooted.Continue?
    [Y/N]y
    Now rebooting, please wait...



    ------------------------------
    Thanks!
    akg7
    ------------------------------