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IMC E0706 - SFTP error upgrading software Comware

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  • 1.  IMC E0706 - SFTP error upgrading software Comware

    Posted Apr 12, 2022 10:28 AM

    Hello,

    Since IMC V7.3 E0706 (even the new one E0706P11), IMC is not able to upgrade the software of Comware Based switches (5130, 5510, 5140) with SFTP as default file transfer mode.
    The error message is: "The device cannot recognize the uploaded device software".

    Using TFTP mode solved the problem.

    Does anyone have the same problem? Or better, an idea ? :-)

    Thanks.



    ------------------------------
    Jean Dupont
    ------------------------------


  • 2.  RE: IMC E0706 - SFTP error upgrading software Comware

    EMPLOYEE
    Posted Apr 14, 2022 08:20 AM
    Hello Jean ,

    This problem should be fixed in P11 .If you have another expirience please open a case with HPE support.

    Kind regards,

    ------------------------------
    Marina
    HPE
    Sofia
    ------------------------------



  • 3.  RE: IMC E0706 - SFTP error upgrading software Comware

    Posted Apr 14, 2022 09:53 AM

    Hello Marina,

    Thanks for your reply.

    The P11 solved the problem I read in another discussion of config file backup in SFTP Server mode ("SSH authentication error"), but not this one.
    I'll wait...

    Kind regards.



    ------------------------------
    Jean Dupont
    ------------------------------



  • 4.  RE: IMC E0706 - SFTP error upgrading software Comware

    EMPLOYEE
    Posted Apr 15, 2022 06:11 AM
    Hello Jean,

    That is correct the fix is for "SSH authentication error" . I would recommend you to put imcupgdm process on debug and run a Wireshark trace. Thsi might help finding the cause.

    Kind regards,

    ------------------------------
    Marina
    HPE
    Sofia
    ------------------------------