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Aruba Central - High Frame Drops

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  • 1.  Aruba Central - High Frame Drops

    Posted Jan 05, 2021 11:05 AM
    Hello all,
    In Aruba Central we are getting AP's reporting very high 802.11 frame drops and errors, the screenshot below is for 5Ghz.
    What can we do to troubleshoot this?



    ------------------------------
    Jason
    ------------------------------


  • 2.  RE: Aruba Central - High Frame Drops

    EMPLOYEE
    Posted Jan 05, 2021 05:01 PM
    Hi,

    I would first check the current channel / power level of the AP and then check the output of show AP radio 0 stats.
    If there is a lot of interference, you might need to change the channel, lower the power or reduce the channel width or a combination of these..



    ------------------------------
    Ayman Mukaddam
    ------------------------------



  • 3.  RE: Aruba Central - High Frame Drops

    EMPLOYEE
    Posted Jan 06, 2021 04:14 AM
    Hi,

    I would also check the output of these selected commands


    ------------------------------
    Ayman Mukaddam
    ------------------------------



  • 4.  RE: Aruba Central - High Frame Drops

    Posted Jan 06, 2021 04:31 AM
    The output is below, the AP on a 20Mhz channel and the 5Ghz radio power level is 21 dBm which I think is too high

    === Troubleshooting session started ===
    
    
    ===================================
    Output Time: 2021-01-06 09:25:57 UTC
    
    
    COMMAND=show ap debug radio-stats 0
    
    RADIO Stats
    -----------
    Parameter                           Value
    ---------                           -----
    -------------------                 General
    Total Radio Resets                  9
    Resets Beacon Fail                  0
    BB Check Positives                  0
    Resets BeacQ Stuck                  0
    Resets Fatal Intr                   0
    Resets RX Overrun                   0
    Resets RF Gain                      0
    Resets MTU Change                   0
    Resets TX Timeouts                  0
    Resets RX Timeouts                  0
    POE-Related Resets                  0
    External Reset                      0
    PCI Fatal Intr Reset                0
    Chainmask Reset                     0
    TX stat Reset                       0
    TX Power Changes                    4
    Channel Changes                     3
    Failed Channel Changes              0
    Radio Band Changes                  0
    Current Noise Floor                 96
    Dummy NF pkts on home channel       0
    Dummy NF pkts on scan channel       0
    Avail TX Buffers                    2048
    11g Protection                      1
    Last TX Antenna                     0
    Last RX Antenna                     0
    Scan Requests                       418806
    Scan Rejects                        50425
    Scan Rejects (Misc 4)               1
    Load aware Scan Rejects             819
    PS aware Scan Rejects               0
    EAP Scan Rejects                    958
    Voice aware Scan Rejects            15677
    Video aware Scan Rejects            32970
    UAPSD Scan Rejects                  0
    Post radar related scan Rejects     0
    CABQ traffic Scan Rejects           0
    Radio Reset Scan Rejects            0
    Queue Drain Scan Rejects            0
    Scan Success                        368381
    Voice aware FFT Rejects             90396
    FFT Starts                          3350365
    EIRP                                21.0
    MAX EIRP                            21.5
    Dummy001                            7
    Dummy002                            21
    Dummy007                            1
    Dummy010                            63147
    Dummy012                            0
    Dummy013                            0
    Dummy014                            0
    Dummy015                            0
    Dummy016                            0
    Dummy017                            21
    Dummy018                            0
    Dummy019                            0
    Dummy020                            0
    Dummy021                            433
    Dummy022                            282273
    -------------------                 Transmit
    Tx Time perct @ beacon intvl        2 0 0 0 0 0 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 
    Tx Frames Rcvd                      196133696
    Tx Bcast Frames Rcvd                1131023
    Tx Frames Dropped                   19142384
    Tx Frames Dropped Rate 1s           0
    Tx Bcast Frames Dropped             0
    Tx Frames Transmitted               178104460
    Tx Bytes Rcvd                       2906934131
    Tx Bytes Transmitted                3792930003
    Tx Time Frames Rcvd                 3691487723
    Tx Time Frames Dropped              92690230
    Tx Time Frames Transmitted          3598797493
    Tx PS Unicast                       0
    Tx DTIM Broadcast                   0
    Tx Success With Retry               4968432
    Tx Multiple Retries                 21014
    Tx Mgmt Frames                      909088
    Tx Mgmt Frames(PPS)                 0
    Tx Beacons Transmitted              103510735
    Tx Beacons Transmitted(PPS)         0
    Tx Probe Responses                  519482
    Tx Probe Responses(PPS)             0
    Tx Auth Frames                      0
    Tx Assoc Resp Frames                0
    Tx Data Transmitted Retried         7859329
    Tx Data Transmitted                 177342785
    Tx Data Frames                      195948343
    Tx Broadcast Data Frames In         1131023
    Tx Data Bytes Transmitted           2906934131
    Tx Data Bytes                       460928547
    Tx Time Data Transmitted            3350176461
    Tx Time BC/MC Data                  49546608
    Tx Time Data dropped                92690230
    Tx Time Data                        3442866691
    Tx Time Data (Ideal)                2145150187
    Client Health Samples               138867774
    Tx Broadcast Data Frames Sent       397396
    Tx Broadcast Data Frames Sent(PPS)  0
    Tx Multicast Data Frames            66792
    Tx Multicast Data Frames(PPS)       0
    Tx Workqueue Frames                 0
    Tx Bypass Frames                    0
    Tx DMO Multicast                    23526
    Tx DMO Invalid                      0
    Tx DMO Converted                    756173
    Tx DMO Replicated                   0
    Tx DMO Dropped                      559325
    Tx DMO No Client                    0
    Tx DMO No BSSID                     0
    Tx Unicast Data Frames              167671688
    Tx RTS Frames                       127209348
    Tx RTS Frames(PPS)                  0
    Tx RTS Success                      123539100
    Tx RTS Failed                       3670248
    Tx CTS Frames                       10577893
    Tx CTS Frames(PPS)                  0
    Tx Powersave Queue Timeouts         0
    Tx Dropped After Retry              0
    Tx Dropped No Buffer                0
    Tx Missed ACKs                      503833
    Tx Failed Beacons                   282206
    Tx Multi-Beacon Fail                0
    Tx Long Preamble                    1317384
    Tx Short Preamble                   0
    Tx Beacon Interrupts                103792942
    Tx Interrupts                       0
    Tx FIFO Underrun                    0
    Tx Allocated Desc                   196133696
    Tx Freed Desc                       0
    Tx EAPOL Frames                     91521
    TX STBC Frames                      322693
    TX LDPC Frames                      167515364
    TX OFDMA Frames                     0
    Tx AGGR Good                        137253695
    Tx AGGR Unaggr                      2191107
    Tx AGGR Retry                       4690148
    Tx Data Priority [BK]               694957
    Tx Data Priority [BE]               79442293
    Tx Data Priority [VI]               86772032
    Tx Data Priority [VO]               1226594
    Tx Data Frames  12 Mbps  (Mon)      412902
    Tx Data Frames  24 Mbps  (Mon)      274734
    Tx Data Frames  36 Mbps  (Mon)      670854
    Tx Data Frames  54 Mbps  (Mon)      1095499
    Tx Data Frames  72 Mbps  (Mon)      1216375
    Tx Data Frames 108 Mbps  (Mon)      3342893
    Tx Data Frames 300 Mbps  (Mon)      161122619
    Tx Data Frames 450 Mbps  (Mon)      0
    Tx Data Frames 1300 Mbps  (Mon)     0
    Tx Data Frames 1300 Mbps+ (Mon)     0
    Tx Data Bytes   12 Mbps  (Mon)      68290544
    Tx Data Bytes   24 Mbps  (Mon)      115853572
    Tx Data Bytes   36 Mbps  (Mon)      414947228
    Tx Data Bytes   54 Mbps  (Mon)      669563703
    Tx Data Bytes   72 Mbps  (Mon)      742118684
    Tx Data Bytes  108 Mbps  (Mon)      2260848492
    Tx Data Bytes  300 Mbps  (Mon)      3694652496
    Tx Data Bytes  450 Mbps  (Mon)      0
    Tx Data Bytes  1300 Mbps  (Mon)     0
    Tx Data Bytes  1300 Mbps+ (Mon)     0
    Tx 6 Mbps                           1159072
    Tx 12 Mbps                          1448
    Tx 24 Mbps                          156864
    Tx HT 7.2 Mbps                      14057
    Tx HT 14.4 Mbps                     106254
    Tx HT 21.7 Mbps                     11616
    Tx HT 28.9 Mbps                     670854
    Tx HT 43.3 Mbps                     1095499
    Tx HT 57.8 Mbps                     1145865
    Tx HT 65 Mbps                       70510
    Tx HT 72.2 Mbps                     60797
    Tx HT 86.7 Mbps                     3282096
    Tx HT 115.6 Mbps                    3648290
    Tx HT 130 Mbps                      9683727
    Tx HT 144.4 Mbps                    9476415
    Tx HT 173.3 Mbps                    138314187
    Tx WMM [BK]                         693573
    Tx WMM [BE]                         79361934
    Tx WMM [VI]                         86710849
    Tx WMM [VO]                         1223818
    Tx WMM [BK] Dropped                 1611
    Tx WMM [BE] Dropped                 91350
    Tx WMM [VI] Dropped                 63041
    Tx WMM [VO] Dropped                 46264
    Tx UAPSD OverflowDrop               0
    TX Timeouts                         0
    Lost Carrier Events                 0
    Tx HT40 Hang Detected               0
    Tx HT40 Hang Stuck                  0
    Tx HT40 Hang Possible               0
    Tx HT40 Dfs IMM WAR                 0
    Tx HT40 Dfs HT20 WAR                0
    Tx MAC/BB Hang Stuck                0
    Tx Mgmt Bytes                       118470626
    Tx Beacons Bytes                    0
    Tx Managment Frames Dropped         227705
    Tx Data Frames Dropped              18914679
    Tx AMSDU pkt count                  9206909
    Tx EAPOL Frames Rcvd                91489
    Tx EAPOL Frames Dropped             0
    Tx Data Frames MCS 0 :              187891
    Tx Data Frames MCS 1 :              679526
    Tx Data Frames MCS 2 :              1077348
    Tx Data Frames MCS 3 :              1052758
    Tx Data Frames MCS 4 :              2277489
    Tx Data Frames MCS 5 :              3756666
    Tx Data Frames MCS 6 :              9754237
    Tx Data Frames MCS 7 :              9537212
    Tx Data Frames MCS 8 :              139348561
    Tx Data Frames Legacy :             91521
    Tx Data Frames MCS :                167580167
    Tx Data Frames NSS1 :               1460228
    Tx Data Frames NSS2 :               166211460
    Tx Data Frames GI(0.4) :            167580167
    Tx Data Frames BW 20 :              167671688
    -------------------                 Receive
    Rx Last SNR                         48
    Rx Last SNR CTL0                    48
    Rx Last SNR CTL1                    46
    Rx Last SNR CTL2                    28
    Rx Last SNR EXT0                    48
    Rx Last SNR EXT1                    46
    Rx Last SNR EXT2                    28
    Rx Last ACK SNR                     44
    Rx Frames Received                  147810649
    Rx Good Frames                      147143747
    Rx Bad Frames                       666902
    Rx FFT Type1                        422988819
    Rx Total Data Frames Recvd          35255454
    Rx Total Mgmt Frames Recvd          1152895
    Rx Total Control Frames Recvd       110735398
    Rx Total Bytes Recvd                274625114
    Rx Total Data Bytes Recvd           1782333835
    Rx Total RTS Frames Recvd           5131127
    Rx Total CTS Frames Recvd           48449966
    Rx Total ACK Frames                 2106704
    Rx Total Beacons Received           670773
    Rx Total Probe Requests             285233
    Rx Total Probe Responses            3387
    Rx Retry Frames                     1884664
    Channel Busy 1s                     2
    Channel Busy 4s                     2
    Channel Busy 64s                    6
    Ch Busy perct @ beacon intvl        5 0 0 0 0 0 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 3 
    Rx Time perct @ beacon intvl        2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 1 1 1 1 1 1 
    Rx Discarded Events                 0
    Rx ARM Scan Frames                  0
    Rx Data Frames Retried              1820474
    Rx Data Frames                      96914926
    Rx Data Frames(PPS)                 0
    Rx Data Bytes                       2449230593
    Rx Time Data                        2833743024
    Rx Duplicate Frames                 5785
    Rx Broadcast Data Frames            2013
    Rx Multicast Data Frames            2417
    Rx Unicast Data Frames              96418272
    Rx Null Data Frames                 657041
    Rx Mgmt Frames                      53040599
    Rx Mgmt Frames(PPS)                 0
    Rx Auth Frames                      0
    Rx Assoc Req Frames                 0
    Rx Control Frames                   111036189
    Rx Control Frames(PPS)              0
    Rx Frames To Me                     368134409
    Rx Bytes To Me                      999608336
    Rx Time To Me                       2373893604
    Rx Broadcast Frames                 3358307
    Rx Probe Requests                   41086
    Rx Probe Requests(PPS)              0
    Probe Request Rejects               132173
    Rx RTS Frames                       10504451
    Rx RTS Frames(PPS)                  0
    Rx CTS Frames                       123539100
    Rx CTS Frames(PPS)                  0
    Rx PS Poll Frames                   2
    Rx CRC Errors                       646975
    Rx PLCP Errors                      361798
    Rx Frames Dropped                   112406451
    Rx PHY Events                       957128
    Rx RADAR Events                     0
    RX Interrupts                       0
    RX Overrun                          0
    Rx Undecryptable                    1131
    Rx EAPOL Frames                     80656
    Rx STBC Frames                      1583784
    Rx LDPC Frames                      94282000
    RX SU Frames                        0
    RX MU MIMO Frames                   0
    RX MU OFDMA Frames                  0
    RX MU OFDMA MIMO Frames             0
    Rx Data Priority [BK]               4505858
    Rx Data Priority [BE]               87171785
    Rx Data Priority [VI]               104920
    Rx Data Priority [VO]               2894105
    Rx Data Frames  12 Mbps  (Mon)      148406
    Rx Data Frames  54 Mbps  (Mon)      368025
    Rx Data Frames 108 Mbps  (Mon)      564095
    Rx Data Frames 300 Mbps  (Mon)      93596142
    Rx Data Frames 450 Mbps  (Mon)      0
    Rx Data Frames 1300 Mbps  (Mon)     0
    Rx Data Frames 1300 Mbps+ (Mon)     0
    Rx Data Bytes   12 Mbps  (Mon)      25341419
    Rx Data Bytes   54 Mbps  (Mon)      103850761
    Rx Data Bytes  108 Mbps  (Mon)      220795272
    Rx Data Bytes  300 Mbps  (Mon)      2099243141
    Rx Data Bytes  450 Mbps  (Mon)      0
    Rx Data Bytes  1300 Mbps  (Mon)     0
    Rx Data Bytes  1300 Mbps+ (Mon)     0
    Rx 6 Mbps                           1549377
    Rx 9 Mbps                           1594
    Rx 12 Mbps                          21325
    Rx 18 Mbps                          7614
    Rx 24 Mbps                          535685
    Rx 36 Mbps                          22372
    Rx 48 Mbps                          24612
    Rx 54 Mbps                          22911
    Rx HT 6.5 Mbps                      23440
    Rx HT 7.2 Mbps                      2497
    Rx HT 13 Mbps                       9702
    Rx HT 14.4 Mbps                     4522
    Rx HT 19.5 Mbps                     7011
    Rx HT 21.7 Mbps                     3413
    Rx HT 26 Mbps                       14568
    Rx HT 28.9 Mbps                     11279
    Rx HT 39 Mbps                       25668
    Rx HT 43.3 Mbps                     35678
    Rx HT 52 Mbps                       31440
    Rx HT 57.8 Mbps                     38978
    Rx HT 58.5 Mbps                     5918
    Rx HT 65 Mbps                       22881
    Rx HT 72.2 Mbps                     72361
    Rx HT 78 Mbps                       43048
    Rx HT 86.7 Mbps                     353587
    Rx HT 104 Mbps                      27322
    Rx HT 115.6 Mbps                    93610
    Rx HT 117 Mbps                      70473
    Rx HT 130 Mbps                      647971
    Rx HT 144.4 Mbps                    1688385
    Rx HT 156 Mbps                      1805221
    Rx HT 173.3 Mbps                    89290482
    Rx WMM [BK]                         5404604
    Rx WMM [BE]                         87343060
    Rx WMM [VI]                         55646
    Rx WMM [VO]                         2889487
    RX bad length                       0
    Rx Null Src MAC                     107284
    -------------------                 SLB
    SLB: Probe Requests Sent            0
    SLB: Probe Responses Sent           0
    SLB: Probe Requests Received        0
    SLB: Probe Response Received        0
    SLB: Probe Requests Ignored         526
    SLB: Auth Requests Refused          735
    SLB: Assoc Requests Refused         0
    Rx Data Frames TxBF                 13977
    Throttle drops                      0
    Stop all but Mgmt                   0
    CCA percentage of our bss           3
    CCA percentage of other bss         0
    CCA percentage of interference      0
    Hotspot2 Action Frame From STM      0
    Hotspot2 Action TX Prepare          0
    Hotspot2 Action Skip Crypto         0
    Hotspot2 Action Process Action      0
    Hotspot2 Action TXOP ok             0
    Hotspot2 Action DMA ok              0
    Hotspot2 Action Frame Drop 1        0
    Hotspot2 Action Frame Drop 2        0
    Hotspot2 Action Frame Drop 3        0
    Hotspot2 Action Frame Drop 4        0
    Hotspot2 Action Frame Drop 5        0
    Hotspot2 Action Frame Drop 6        0
    Hotspot2 Action Frame Drop 7        0
    Hotspot2 Action Frame Drop 8        0
    Deauth pending assoc failed         0
    Not authenticated assoc failed      0
    AUTH from driver assoc failed       0
    AUTH from apstm assoc failed        0
    SU-NDPA frames transmitted          0
    SU-NDP frames transmitted           0
    SU-NDPA frames Tx failed            0
    SU-NDP frames Tx failed             0
    MU-NDPA frames transmitted          0
    MU-NDP frames transmitted           0
    MU-NDPA frames Tx failed            0
    MU-NDP frames Tx failed             0
    MU Sequences posted                 0
    Client swap with pkt drop           0
    Client swap pkt drop frames         0
    Basic trigger frames                0
    BSR trigger frames                  0
    MU-BAR trigger frames               0
    MU-RTS trigger frames               0
    Basic trigger frames Tx failed      0
    BSR trigger frames Tx failed        0
    MU-BAR trigger frames Tx failed     0
    MU-RTS trigger frames Tx failed     0
    Resets Seq Mismatch                 0
                                        
    ANUL RADIO Stats
    ----------------
    Parameter                       Value
    ---------                       -----
    ANUL Assoc Rejects              0
    ANUL Auth Rejects               0
    ANUL Dos STA Rejects            0
    ANUL Auth Throttle Rejects      0
    ANUL Max STA Rejects            0
    ANUL Stale STA Ageouts          0
    ANUL Assoc-Disallowed Rejects   0
    ANUL Imminent VAP Down Rejects  0
                                    
    === Troubleshooting session completed ===


    ------------------------------
    Jason
    ------------------------------