Is that the same for AP and Switches?
Did you press enter on the 'login as: admin' prompt? You can change the username to something else before you press enter, so it is a pre-filled login prompt, but you still need to press enter.
If you did that, please reach out to Aruba support.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Jul 26, 2021 05:40 AM
From: James Whitehead
Subject: Connect to Console via Central
Hi,
I'm unable to login to the console from central on any of the 6300m switches or any of the APs (535 & 575) in the estate I'm working on.
Switches are on10.07.0010
AP are on 8.8.0.1
Central EU1
We have over 2000 APs and 400 switches across 50 Central customers running MSP Central. I'm unable to connect to the console from Central on any that I've tried.
When I click on the console button a login prompt is displayed pre-filled with the username admin. When I click the big connect button, I would expect the password prompt to be displayed but it just says "Session closed."
Any ideas?
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James Whitehead
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