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Aruba 305 check for new version error = Image_check_internal error 001 code 2

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  • 1.  Aruba 305 check for new version error = Image_check_internal error 001 code 2

    Posted Jun 06, 2019 03:57 PM
      |   view attached

    I have an aruba IAP 305(indoor)  current version 8.3.0.6_69129.  When I click on check for new version of firmware I get the following error...

    Image_check_internal error 001 code 2

     

    Can anyone tell me why or how to resolve this problem?

     



  • 2.  RE: Aruba 305 check for new version error = Image_check_internal error 001 code 2

    EMPLOYEE
    Posted Jun 07, 2019 09:17 AM

    Will check in the backend systems...



  • 3.  RE: Aruba 305 check for new version error = Image_check_internal error 001 code 2

    Posted Jun 07, 2019 06:50 PM

     


    @cordless wrote:

    Will check in the backend systems...

     

    And? ....


     



  • 4.  RE: Aruba 305 check for new version error = Image_check_internal error 001 code 2

    Posted Jun 07, 2019 10:39 PM

    Happening on a 205 and getting "image_check_required class not found" on a 303H.

     

    Both under v6.5.4.12



  • 5.  RE: Aruba 305 check for new version error = Image_check_internal error 001 code 2

    Posted Jun 08, 2019 04:25 AM

    Have this on a 207.



  • 6.  RE: Aruba 305 check for new version error = Image_check_internal error 001 code 2

    Posted Jun 08, 2019 09:11 AM
      |   view attached

    I have IAP-225-RW. Seems to have nothing to do with the firmware version or AP model. A backend missconfiguration is a guess from me....



  • 7.  RE: Aruba 305 check for new version error = Image_check_internal error 001 code 2

    EMPLOYEE
    Posted Jun 08, 2019 09:47 AM

    We are looking into it.  I will report back to here on the status.  Thanks for reporting this.



  • 8.  RE: Aruba 305 check for new version error = Image_check_internal error 001 code 2

    EMPLOYEE
    Posted Jun 10, 2019 09:56 PM

    We have identified the issue and filed a bug.  For now, the error just means that there is no firmware update available.

     

    I will post here when it is fixed.



  • 9.  RE: Aruba 305 check for new version error = Image_check_internal error 001 code 2

    Posted Jun 13, 2019 06:22 PM
      |   view attached

    Same, see attached screenshot



  • 10.  RE: Aruba 305 check for new version error = Image_check_internal error 001 code 2

    EMPLOYEE
    Posted Jun 13, 2019 08:41 PM

    This is a backend error.  It means that there is no firmware upgrade available and it is not handled correctly by the access point.  For now assume it means there is no firmware upgrade.

     

    I will re-post when it is fixed.



  • 11.  RE: Aruba 305 check for new version error = Image_check_internal error 001 code 2

    Posted Apr 06, 2022 07:45 AM
    Hi, 

    I am still getting this error ....



    Has this been fixed yet? 

    Thanks,

    ------------------------------
    Ali Syed
    ------------------------------



  • 12.  RE: Aruba 305 check for new version error = Image_check_internal error 001 code 2

    Posted Apr 22, 2022 03:07 PM
    This is again happening. Please provide a fix.




  • 13.  RE: Aruba 305 check for new version error = Image_check_internal error 001 code 2

    Posted May 06, 2022 02:29 AM
    Let's face it. HPE have been going down the pan for a number of years. I used to be an HP partner and then an HP/HPE partner. Now I don't do any new business with them at all. Only have to deal with them for any old legacy stuff and I am guaranteed a lot of wasted time and effort even just to speak to somebody. Aruba's Australian office published contact number (any option you choose once you dial it) just gets dumped to a generic mobile phone mailbox!

    ------------------------------
    David Jones
    ------------------------------