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Upgrading MM VM's to support MM-VA-500 (from MM-VA-50) - Error: Virtual CPU sockets cannot be more than one.

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  • 1.  Upgrading MM VM's to support MM-VA-500 (from MM-VA-50) - Error: Virtual CPU sockets cannot be more than one.

    Posted Jan 10, 2022 12:30 PM

    Hello -

    I found that we weren't running MM-VA-500 and it was due to our systems group building CPU/Memory/Flash storage for MM-VA-50 (3CPU, 6G Memory, 6G Flash) where 6CPU, 8G Mem and 8G Flash is required.

    When systems attempted to allocate more resources to our MM, he got this error on

    MM Error

    boot, Error: Virtual CPU sockets cannot be more than one.



    Hoping someone has some guidance, or if we'll need to rebuild the system from scratch.

    Many thanks,



    ------------------------------
    Kelvin Shing
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  • 2.  RE: Upgrading MM VM's to support MM-VA-500 (from MM-VA-50) - Error: Virtual CPU sockets cannot be more than one.

    Posted Jan 10, 2022 12:38 PM
    Hi Kelvin,

    Are you trying to deploy VM on the ESXi platform? If yes, did you select 6 CPUs in the "Cores per Socket" drop-down menu (not sure what the exact option is on Hyper-V)?

    ------------------------------
    [Nebojsa Markovic]
    [UK]
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  • 3.  RE: Upgrading MM VM's to support MM-VA-500 (from MM-VA-50) - Error: Virtual CPU sockets cannot be more than one.

    Posted Jan 10, 2022 11:36 PM
    Hi Nebojsa.  Yes, this was done... after seeing the error, we reverted back to 3CPU's and the MM booted up ok.
    Thanks,

    ------------------------------
    Kelvin Shing
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  • 4.  RE: Upgrading MM VM's to support MM-VA-500 (from MM-VA-50) - Error: Virtual CPU sockets cannot be more than one.
    Best Answer

    Posted Feb 22, 2022 02:36 AM
    Closing the loop.  TAC had referred me to a few old posts that solved the issue:

    https://community.arubanetworks.com/community-home/digestviewer/viewthread?MID=24834

    https://community.arubanetworks.com/HigherLogic/System/DownloadDocumentFile.ashx?DocumentFileKey=e15491f8-6184-4f41-8673-bc016a843e04


    All the best,

    ------------------------------
    Kelvin Shing
    ------------------------------