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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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325 IAP received as replacement for 315 IAP (RMA) can't get the 325 to convert to campus AP

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  • 1.  325 IAP received as replacement for 315 IAP (RMA) can't get the 325 to convert to campus AP

    Posted May 13, 2021 11:15 AM
    submitted RMA for a 315 that failed and because of the shortage of 315s they provided a 325 as the replacement.

    The 325 is running 6.4.4.4-4.2.3.0 our MM and MC are at 8.5.0.11. this is the 1st 325 we use in our environment.

    Connected the 325 to our wireless management network and tried to convert the AP to campus AP and failed. This is what I see when I type show log upgrade.

    b4:5d:50:c6:dd:d0# show log upgrade

    ----------Download log start----------

    download log not available

    ----------Download log end------------

    Download status: incomplete

    ----------Upgrade log start----------

    upgrade log not available

    ----------Upgrade log end------------

    Upgrade status: upgrade status not available

    b4:5d:50:c6:dd:d0# convert-aos-ap cap 10.202.100.25

    Converting to Controller based AP. Will automatically reboot when done.

    b4:5d:50:c6:dd:d0# show log upgrade

    ----------Download log start----------

     

    Executing '/aruba/bin/download_image_swarm ac-ftp://10.202.100.25/ipq806x.ariEquuleus --no-proxy X-Ap-Info:CNC1HN7699,b4:5d:50:c6:dd:d0,AP-325'

    fetching ('/usr/sbin/wget -T 120 -t 3 --no-proxy --header=X-Ap-Info:CNC1HN7699,b4:5d:50:c6:dd:d0,AP-325 -a /tmp/download_url_log x@10.202.100.25/ipq806x.ariEquuleus__;!!D-JDmu3Lc2wo0Jiybg!I4zwQ3n48dVVUO1AZMr_bg9R7v0vbd_YvCwy9FCTvKzeo9NXZ0NsI4GzB3apQluEJw$" target="_blank" rel="noopener">ftp://sap:x@10.202.100.25/ipq806x.ariEquuleus')

    --08:06:41--  ftp://sap:*password*@10.202.100.25/ipq806x.ariEquuleus

               => `ipq806x.ariEquuleus'

    Connecting to 10.202.100.25:21... connected.

    Logging in as sap ... Logged in!

    ==> SYST ... done.    ==> PWD ... done.

    ==> TYPE I ... done.  ==> CWD not needed.

    ==> PASV ... done.    ==> RETR ipq806x.ariEquuleus ...

    No such file `ipq806x.ariEquuleus'.

     

    Error: failed to retrieve image

    cleaning up

    done

     

    ----------Download log end------------

    Download status: Retrieve image fail

    ----------Upgrade log start----------

    upgrade log not available

    ----------Upgrade log end------------

    Upgrade status: upgrade status not available


    Any idea what is the problem.

    thanks in advance.

    ------------------------------
    Edgardo Perez
    ------------------------------


  • 2.  RE: 325 IAP received as replacement for 315 IAP (RMA) can't get the 325 to convert to campus AP

    Posted May 14, 2021 01:44 AM
    Check that you use MC ip address in convert command and not MM. MM has no images for APs.

    Best, Gorazd

    ------------------------------
    Gorazd Kikelj
    ------------------------------

    Original Message


  • 3.  RE: 325 IAP received as replacement for 315 IAP (RMA) can't get the 325 to convert to campus AP

    MVP GURU
    Posted May 14, 2021 07:12 AM
    Do you have CPSEC enabled in your environment? If so do you need to accept the new AP, or do you have auto-cert provisioning turned on.

    If yes to both, have you tried putting your AP on the same VLAN/Subnet as one of the MCs, and convert it there? Maybe something is being blocked between AP and MC? If you factory reset the AP on a VLAN/Subnet that allows for automatic controller discovery (DNS, DHCP Option, ADP) it should get there.


    ------------------------------
    Dustin Burns
    ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2021
    If my post was useful accept solution and/or give kudos
    ------------------------------

    Original Message


  • 4.  RE: 325 IAP received as replacement for 315 IAP (RMA) can't get the 325 to convert to campus AP
    Best Answer

    Posted May 14, 2021 07:32 AM
    The culprint is version 6.4.x.x

    First upgrade to at least latest 6.5 or even better to 8.5 and then you will be able to convert. 

    You can also manually upgrade from the boot prompt to version on the controller with following procedure:

    boot> setenv serverip <ip address of MC>
    boot> upgrade os 0 ipq806x.ari
    boot> boot 

    Be sure to check the boot partition. It need to be 0 if you upgrade partition 0 to new version.

    Best, Gorazd

    ------------------------------
    Gorazd Kikelj
    ------------------------------

    Original Message