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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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Hbt Timeout

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  • 1.  Hbt Timeout

    Posted Apr 20, 2022 11:42 AM
    I have a ton of Access Points that status is showing as Hbt Timeout and they seem to reboot randomly. They are models 205 and 305. My controllers and conductors are running 8.9.0.3. Any help would be welcomed.


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    Matthew Perry
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  • 2.  RE: Hbt Timeout

    Posted Apr 25, 2022 04:18 AM
    Hi Matthew,

    I have a similar issue with APs reporting Hbt Timeout. It's not causing a problem no AP reboots. I posted on another discussion board and it appears to be a bug withe 8.9.0.3 but I haven't confirmed that with Aruba TAC.

    Cheers
    Fraser

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    Fraser McKenzie
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  • 3.  RE: Hbt Timeout

    EMPLOYEE
    Posted Apr 25, 2022 10:10 AM
    Check the switchports that those access points are connected to and make sure there are no errors.  Is it the same access points with the issue all of the time?  do they all happen on the same switches or location?  Heartbeats are sent by access points every second.  If enough are missed, they attempt to rebootstrap.  In a regular healthy LAN, that shouldn't really happen.

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    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
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  • 4.  RE: Hbt Timeout

    Posted 9 days ago
    Hi I am also seeing a similar problem with Hbt timeouts on about 53 out 160 APs. The APs are not rebooting.
    I'm investigating dropped packets on the wifi side. Note:No errors found on the switchports. The APs are spread across several switches.
    The setup is running AOS 8.8.01 on a cluster of two 7205s, managed by MMs.

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    Racingyacht
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  • 5.  RE: Hbt Timeout

    MVP EXPERT
    Posted 9 days ago
    When I saw these, and the Ads keep rebooting, was due to the controller not having an appropriate license
    A