Hi guys,
I have a ~70 AP225 connecting to aruba 7200 and one of them has been going offline consistently every other day for the past month or so. When I look at the AP LEDs it is blinking green and blinking amber. I look at the HP switch it's connected to and the light is amber indicating 100mb. To fix it I've been unplugging it from the switch port and plugging it back in. Once I do this it finds the controller and is good for a day or two.
When I look at
Diagnostics > Access Points > Technical Support the log shows the below:
Rebootstraps and Control Messages Log
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Recent Messages Time now: Wed Sep 8 10:09:24 2021
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Time Offset Message details
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-219 RCVD: STATUS_REPORT len=52 peer=10.36.2.28 seq_num=3 rtt=0 result=OK
-224 SENT: ESSID_LIST len=565 peer=10.36.2.28 seq_num=5 tries=1 rtt=0 result=OK
-224 SENT: MONITORING_MSG_CONFIG len=139 peer=10.36.2.28 seq_num=4 tries=1 rtt=0 result=OK
Rebootstrap Wed Sep 8 10:05:18 2021
Time Offset Message details
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-0 RCVD: HELLO len=1234 peer=10.36.2.28 seq_num=0 rtt=0 result=OK
-4095 RCVD: BW_REPORT len=15 peer=10.36.2.28 seq_num=16 rtt=0 result=OK
-4097 RCVD: BW_REPORT len=37 peer=10.36.2.28 seq_num=15 rtt=0 result=OK
Rebootstrap Wed Sep 8 08:31:56 2021
Time Offset Message details
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-0 RCVD: HELLO len=1234 peer=10.36.2.28 seq_num=0 rtt=0 result=OK
-403 RCVD: STATUS_REPORT len=52 peer=10.36.2.28 seq_num=3 rtt=0 result=OK
-408 SENT: ESSID_LIST len=565 peer=10.36.2.28 seq_num=5 tries=1 rtt=0 result=OK
Rebootstrap Wed Sep 8 08:24:46 2021
Time Offset Message details
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-0 RCVD: HELLO len=1234 peer=10.36.2.28 seq_num=0 rtt=0 result=OK
-8023 RCVD: BW_REPORT len=15 peer=10.36.2.28 seq_num=6 rtt=0 result=OK
-8029 RCVD: BW_REPORT len=37 peer=10.36.2.28 seq_num=5 rtt=0 result=OK
Info of last session
Last heartbeat seq number 2005
Reason for disconnect Controller aged out
Timestamp 2021-09-08 08:58:51
Has anyone seen this error message before "Controller aged out" and how you fixed it?
Thanks!
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C
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