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Meridian Maps - Problems

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  • 1.  Meridian Maps - Problems

    Posted Oct 31, 2018 05:59 AM

    Hi guys,

    We've been testing our app that we're making for an event at a hotel and the following happened:

    kentbank-795x413.jpgScreenshot_20181031-105134_#ATM18EMEA.jpgkentbank-795x413.jpg

    As you can see these crazy gray lines appear through all the maps like this. But there's one map that works fine:

     

    Screenshot_20181031-105146_#ATM18EMEA.jpg

    Has anyone encountered same issues/bugs as we have?

    Thanks in advance,
    J.


    #ALE
    #LocationServices
    #Meridian


  • 2.  RE: Meridian Maps - Problems

    Posted Nov 07, 2018 08:44 AM

    Can someone from Aruba/Meridian give us any kind of answer?

    The problem/issue is still there and we haven't received any kind of feedback regrading this whole situation!  



  • 3.  RE: Meridian Maps - Problems

    EMPLOYEE
    Posted Nov 07, 2018 01:34 PM

    Hey Kraljik,

    My name is Chad. TME for the Meridian product line.

    Please send all support requests to support@meridianapps.com to ensure speedy response.

    Also, please CC me (cboden@hpe.com) and include;

    1. URL to your Meridian environment or the name of your location
    2. SDK app or White Label?

    To answer your question, I have not seen this graphical issue you're experiencing. Regardless, we're happy to help troubleshoot and resolve the issue.



  • 4.  RE: Meridian Maps - Problems

    Posted Nov 09, 2018 03:22 AM

    Thank you very much Chad.

    Will do today!

    Juraj