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What are the different factory reset options for an IAP?

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  • 1.  What are the different factory reset options for an IAP?

    Posted Apr 08, 2016 06:38 AM

    Hi,

     

    We're used to working with Ruckus and factory defaulting here is dead easy (GUI, reset button or CLI). On an Aruba however, we haven't really found a straight forward solution to factory default an IAP. Also checking if the AP is factory reset seems tricky ...

     

    Could anyone help us out with a bit more information?

     

    Kind regards,

    Tom



  • 2.  RE: What are the different factory reset options for an IAP?

    EMPLOYEE
    Posted Apr 08, 2016 07:13 AM


  • 3.  RE: What are the different factory reset options for an IAP?

    Posted Apr 08, 2016 07:20 AM

    So CLI and button reset are the only 2 options you have to factory reset an Aruba AP? Is there a way, besides CLI to verify it's been factory reset?



  • 4.  RE: What are the different factory reset options for an IAP?

    EMPLOYEE
    Posted Apr 08, 2016 07:21 AM

    It should broadcast the "Instant" SSID when it comes up.  Is that what you mean?

     



  • 5.  RE: What are the different factory reset options for an IAP?

    Posted Apr 08, 2016 07:32 AM

    Oh .. because when we factory reset the IAP, we often see the 2.4 and 5 bands highlighted orange, but nothing else happening. Are we missing something here?



  • 6.  RE: What are the different factory reset options for an IAP?

    EMPLOYEE
    Posted Apr 08, 2016 07:34 AM

    Do you have access to the console output?  What model IAP is this?



  • 7.  RE: What are the different factory reset options for an IAP?

    Posted Apr 08, 2016 07:35 AM

    Yes, it's an IAP205.



  • 8.  RE: What are the different factory reset options for an IAP?

    EMPLOYEE
    Posted Apr 08, 2016 07:41 AM

    How long do you allow for it to boot up?

     

    You should turn it off, hold a paperclip in the reset button, put power to it for 10 seconds and then relese.

     

    It should take about 3 to 5 minutes for the instant SSID to show up and the a/b/g lights should turn green.



  • 9.  RE: What are the different factory reset options for an IAP?

    Posted Apr 08, 2016 07:58 AM

    That's what we do. We insert a paperclip, power on the AP, wait 10 seconds and let it boot for a couple of minutes. Then the 2.4 and 5 bands turn orange and remain orange. We've had this on a couple of IAP 205.



  • 10.  RE: What are the different factory reset options for an IAP?

    EMPLOYEE
    Posted Apr 08, 2016 08:30 AM
    Is it still connected to the same network with the other IAPs at this point?


  • 11.  RE: What are the different factory reset options for an IAP?

    Posted Apr 08, 2016 08:34 AM

    No, it's just an IAP on its own (that's how it was used as demo as well).



  • 12.  RE: What are the different factory reset options for an IAP?

    EMPLOYEE
    Posted Apr 08, 2016 09:14 AM

    Are you booting it up on a network that has DHCP and access to the internet?  If yes, can you please provide the bootup output from the console?



  • 13.  RE: What are the different factory reset options for an IAP?

    Posted Apr 08, 2016 09:26 AM

    No, just letting it boot on its own, not connected to any network or device.



  • 14.  RE: What are the different factory reset options for an IAP?

    Posted Apr 11, 2016 11:28 AM

    Here is what I do to factory reset on an IAP. I connect a console cable to it and then power up the IAP on a isolated VLAN without DHCP. Shortly after it starts to boot hit the <Enter> key to get into apboot mode. Once in apboot mode run the following commands:

    apboot> factory_reset

    apboot> purgenv

    apboot> save

    apboot> boot

     

    The IAP will now be factory reset.



  • 15.  RE: What are the different factory reset options for an IAP?

    Posted Apr 20, 2016 04:23 AM

    I guess I'll start doing the same, don't trust the reset button that much.

     

    So once you perform those commands will the Instant SSID appear instantly or do I need to do something else to check?