The Aruba Partner Care program is only available for channel partners (VARs); and allow partners to bundle their own services with an HPE Aruba backend for backup.
If you are a channel partner, or like to become one, please contact your local HPE Aruba sales/channel team for the details of the program. If you don't know how to find them, please use the following contact form: http://www.arubanetworks.com/company/contact-us/contact-us-form/ ; select: Contact Sales and your country. In case you need additional help, send me a Direct Message through the Airhead community with your contact details, and I will make sure your local partner team will get in contact.