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Enterprise security using ClearPass Policy Management, ClearPass Security Exchange, IntroSpect, VIA, 360 Security Exchange, Extensions and Policy Enforcement Firewall (PEF).

ClearPass Onguard got stuck in "initializing"

  • 1.  ClearPass Onguard got stuck in "initializing"

    Posted Jul 28, 2019 10:48 AM
      |   view attached

    One of our customers run into an issue in the last clearpass version when testing the OnGuard Agent . 

    at the first run the OnGuard work just fine, after the customer preform reboot to the machine the agent got stuck in initializing status. 


    The issue observed in the following os :

    Windows 10 1803

    Ububtu 18.04


    Attaching  screenshot .