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2930F crash by login to web-gui with AAA Authentication enabled

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  • 1.  2930F crash by login to web-gui with AAA Authentication enabled

    Posted Jul 30, 2019 09:39 AM

    I have three new aruba 2930F (24 and 48 Port).

     

    I configured TACACS Login to console via Clearpass

    aaa authentication ssh login tacacs local

    aaa authentication ssh enable tacacs local

    aaa authentication login privilege-mode

     

    and Web Login via peap-mschapv2

    aaa authentication web login peap-mschapv2 local

    aaa authentication web enable peap-mschapv2 local

     

    In this config the Switch sometimes crash and reboots after i entered my credentials in the web-login. Mostly when I'm already logged in with the same account via SSH.

     

    Anybody experiencing the same problem? Any Solution

     

    Firmware-Version:

    WC16.08.003 and    WC.16.09.0001

     

    Saved crash information:
    Health Monitor: Write Error Restr Mem Access
    HW Addr=0xe25bf24f IP=0x1e965d88 Task='tHttpd' Task ID=0x37a2d500
    fp: 0x28dac30c sp:0x28dac2fc cpsr: 0x2000001f



  • 2.  RE: 2930F crash by login to web-gui with AAA Authentication enabled

    Posted Jul 30, 2019 10:27 AM

    Do you see this on all 3 new switches?

     

    Can your reproduce it, even when the rest of the config is default? so only the neccessery AAA/radius config in it.

     

    any relevant log info? show log -r



  • 3.  RE: 2930F crash by login to web-gui with AAA Authentication enabled

    Posted Jul 31, 2019 03:05 AM

    Switch crashes and reboots should be reported through Aruba TAC as they should never occur.



  • 4.  RE: 2930F crash by login to web-gui with AAA Authentication enabled
    Best Answer

    Posted Aug 27, 2019 06:31 AM

    Firmware 16.09.003 should solve the Problem

     

    CR_0000249696

    Symptom/Scenario: When RADIUS authentication is configured for Web UI access and an attempt toestablish an HTTP connection is made to the switch from a web browser, the switch may crash with aHealth Monitor: Read Error Restr Mem Access message and Task='tHttpd'.