Hi, I am having an issue with android clients downloading the QC app. It is working well on all other OS. The app itself seems to download. It app appears on the device but when trying to open the result is a Google play error. Could this be a ClearPass error. ClearPass is running version 126.96.36.199. Thanks.
You will need to check your Firewall settings and your inital role. I just tested last night for another customer and it worked fine in my lab.
What firewall protocols destinations need to be open? Do you have a list of rules?
This link contains the ports and protocols for communications between controllers, APs and RAPs, as well as management communication. Please review this and it should give you everything you need.
I believe what he is looking for is what firewall rule does he need to have allowed for a user to be able to access the Google play store and download the quick connect app.
Something like this.
netdestination "GoogleAndroid" description GoogleAndroid no invert name android.clients.google.com position 1 name google-analytics.com position 2 name ajax.googleapis.com position 3!
ip access-list session "GoogleAndroid"alias "user" alias "GoogleAndroid" any permit position 1 queue low!
Then add to your role before deny.
user-role "ROLE"access-list session "GoogleAndroid" position 1!
Tested.Problem solved guys. Thanks
At Aruba, we believe that the most dynamic customer experiences happen at the Edge. Our mission is to deliver innovative solutions that harness data at the Edge to drive powerful business outcomes.
© Copyright 2020 Hewlett Packard Enterprise Development LPAll Rights Reserved.