Before I open up a TAC case, is there a known issue with the 6000 controller's high CPU running AOS 126.96.36.199 ?
Can you define what is "high" for you? How many APs are terminating on the controller?
Also, is this an M3 or a Sup-2? Are you by chance using a 2048-bit certificate on the box (Captive Portal)? If so, see Colin's post here: http://community.arubanetworks.com/t5/Unified-Wired-Wireless-Access/Aruba6000-Version-3-4-5-1-Switched-form-1024-to-2048-bit-cert/m-p/86138/highlight/true#M15296
We're using the M3's terminating 395 APs. I noticed that the CPU fluctuates between mid-90s and mid-30s (what I mean by this is when I do a show cpuload the “user” percentage is very high leaving the “idle” very low with the system between 1.4 - 1.9). Also, what is the "user" on the controller referring to when I do a show cpuload? Is it user traffic or the user logged into the controller?
user = % of controller CPU resources used by application processes
system = % of controller CPU resources used by system processes
idle = % of unused controller CPU resources
The following is taken from the Mobility Controller VRD. If you want to have a detailed analysis done, pursue your TAC case and see what they have to say specific to your version, etc.
The organization should consider the CPU to be highly utilized at 70% (begin monitoring regularly) and considered critical at 100% (being investigating) over a 5-minute period. Alternatively, consider using AirWave to track average CPU utilization over time. If the CPU utilization is sustained or regularly spikes above these thresholds, consider an upgrade to add capacity to the system
3.4.x is end of support, you may have a hard time getting some love, if so, please paste here
show cpuload current
show processes sort-by cpu
show datapath utilization
do you have captive portal by any chance ?
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