What instructions did you use to configure the VIA client?
the VIA-WEB method is only for when the user logs in to the controller download the VIA client. We need the controller logs after that time. We do not need the client-side logs at this point.
Troubleshooting this issue can get very complicated and frustrating on a forum, so you might want to open a TAC case in parallel.
Hello and thanks for the reply!
The instructions used are VIA-configuration-detail.pdf.
I'll go ahead and open a TAC case i think if thats what you recommend. Thanks in advance.
teex, did you try it with a device that is internal to your network first, to make sure it works?
Thanks for your answer.
Yes I did and I have the same problem here aswell. As far as I can tell the logs on the controller dont tell me anything either.
Please advice on how to proceed.
Try to add a preshared key:
crypto isakmp key testkey address "0.0.0.0" netmask "0.0.0.0"
...and see if it works.
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