My SMS has never worked, so out of frustration I ran a pcap on the server on the collect logs and I attempted to send an SMS
anyway from what I can tell - this https call to 126.96.36.199 is direct and not using the proxy server!!!
Is this normal?
Greetings Nik. May I ask what version you are running? SMS over proxy was broken in 6.0.0 but accorindg to our records fixed in 6.0.2. Also can you confirm this is SMS via ClearPass Guest? And what provider are you using?
Thanks for repsonding:
Can you verify the proxy is set on all of your servers? It is not a cluster-wide setting.
sorry to "make more work"
but the same happens for certs on onboarding
only seems related to clearpass guest - i.e. cppm patches of and everything fine
when it does curl (presumably for a call out somewhere) it seems to go direct?
I normally verify by doing a "check for update" under patching section server configuration, which has always seemed fine for all 4 cluster members :S
Please do check under "Administration > Server Manager > Server Configuration > select server > Service Parameters tab > ClearPass system services". We have many customers running proxies without issue. you may need to open a TAC case. if your settings are there. You can reference "Redmine ticket #12852".
You have no database access issue to speak of?
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