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Webgui of IAP 105 won't load

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  • 1.  Webgui of IAP 105 won't load

    Posted Apr 28, 2016 04:50 PM



    For about a year I've been running 6 Aruba 105's in my network. Since the initial install they have been working flawlessly. Because of that I haven't accessed the Virtual Controller via the webgui for about half a year now. 


    This evening I figured I checked the webgui again. Unfortunately I'm not able to login anymore. After entering the correct address in my browser, I get presented with the login screen of the VC. However, after providing the correct credential, the webgui begins to load but within a second I return to the login page again without an error showing on screen.


    Strange thing is that I am able to login to the VC using SSH, so credentials must be correct. 


    Elsewhere on this forum I found someone having the same issue, but this issue was solved by configuring the correct date/time on the VC via CLI. I've checked this on mine an both date and time are exactly the same as on the pc I access the VC from.


    Also rebooting the IPA didn't do the trick.


    Any ideas on how to troubleshoot/solve this?



  • 2.  RE: Webgui of IAP 105 won't load

    Posted Apr 28, 2016 05:53 PM

     Hi Dekam,


    something similar happened to me a year ago. It was not working with Safari, IE or Firefox, but it was working with Chrome. 


    Have you tried different browsers?



  • 3.  RE: Webgui of IAP 105 won't load

    Posted Apr 28, 2016 05:59 PM

    Hi Borja,


    Yes I tried them all (Chrome, Firefox, Firefox Portalbe, IE (different versions), Safari, Edge). Result is exactly the same in all browsers. Login screen loads, webgui is displayed for about 1 second, then disappears and I'm presented with the login screen again.


    Aruba OS version is by the way.


  • 4.  RE: Webgui of IAP 105 won't load
    Best Answer

    Posted Apr 28, 2016 06:46 PM

    Hi Dekam,


    have a look onto this thread:


    Apparently they had the same issue and when they disconnected the master, they were able to access the UI again. However, the version of code was older than yours.





  • 5.  RE: Webgui of IAP 105 won't load

    Posted Apr 29, 2016 05:26 AM

    Hi Borja,


    Although the situation described in the topic you mentioned was indeed not exactly the same, it did point me to a solution for my issue. 


    Since I monitor the network remotely, I had configured a port-forwarding rule in the router. This rule made sure that port 4343 was forwarde to the IP-address of the master IAP. Based on the topic you pointed me to, I used the CLI to dig a bit deeper and discovered that somehow another master IAP (different IP-address) was appointed and that I was effectively trying to login to a slave IAP. 


    After changing the forwarding rule to make sure it was explicitely pointing to the IP-address of the master, the webGUI worked again.


    I still don't understand why it is apparently critical to point to the actual master IAP (as far as I understood all the slave IAPs should forward request to the master IAP) but at least it solved my issue for now.