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Constant random wifi drops with IAP-205s

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  • 1.  Constant random wifi drops with IAP-205s

    Posted Mar 20, 2015 12:58 PM

    I am supporting an office with 6 IAP-205s and we have a random set of users that are disconncted from the wifi several times a day.  It happened to me and the Windows event logs show "Failure Reason:Security failed."  The users are on Windows laptops, iPhones, iPads mostly, but we haven't limited it to just those users.  On the other hand a user that used to have constant issues had no issues while others report this problem.

     

    We are using a Windows Radius server and WPA2-Enterprise on in the instants.

     

    Any tips on how to get more insight on what that means and how to fix it?

     

    Thanks!



  • 2.  RE: Constant random wifi drops with IAP-205s

    Posted Mar 20, 2015 01:51 PM
    Are you running version 4.1.1.2 ?


  • 3.  RE: Constant random wifi drops with IAP-205s

    Posted Mar 20, 2015 03:05 PM

    We are currently running 4.1.1.0, specifically: 6.4.2.0-4.1.1.0_45444.

     

    Should we upgrade?

     

    Thanks!



  • 4.  RE: Constant random wifi drops with IAP-205s
    Best Answer

    Posted Mar 20, 2015 03:30 PM
    You should consider upgrading to 4.1.1.3 there's been a lot bug fixes added


  • 5.  RE: Constant random wifi drops with IAP-205s

    Posted Mar 27, 2015 06:31 PM

    After running for a week with the upgraded firmware all of the connectivity issues appear to have disapeared.  Thanks for your advice!