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authen failure [ SMTP: STARTTLS failed ]

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  • 1.  authen failure [ SMTP: STARTTLS failed ]

    Posted Mar 21, 2017 09:52 PM
      |   view attached

    Hi.

     

    my problem is email not send

    Home > Configuration > Receipts > Email Receipt

     

    authentication failure [SMTP: STARTTLS failed (code: 220, response: 2.0.0 SMTP server ready)]


    cppm version 6.6.0.32527

    What should I do?

    thx.

     

     



  • 2.  RE: authen failure [ SMTP: STARTTLS failed ]

    Posted Mar 21, 2017 09:59 PM

    - What SMTP provider are you using?

    - You should upgrade off of 6.6.0



  • 3.  RE: authen failure [ SMTP: STARTTLS failed ]

    Posted Feb 02, 2018 03:29 AM

    Eventhough the Policy Manager allows you to choose a plain-text SMTP server, guest always tries to use starttls.

     

    You'll have to setup your server to accept encrypted connections on port 587 and setup starttls in the Policy manager messaging setup.