So here is the situation.
We have the master .33 and the standby.66
Somehow, the Master has been updated and not the controller so now the version do not match and the sync stopped.
I was trying to update the stanbdy to 6.4.1 but every steps I found involve the GUI (to import the .bin update file).
The issue is that we do not have access to the standby GUI anymore. We tried all pasword possible (even the eTIPS123) but it wouldn't connect.
SSH works fine though.
So I was wondering what would be the command to import my
so I can run the update through CLI
Or is there an equivalent to the GUI auto update but CLI only ?
Easiest way would be to download the upgrade file from the support site, upload it to an internal web server and then use the upgrade command at the cli pointing to the web address.
system upgrade http://hostname/<filepath>
I tried but it gives me Extracting image...ERROR - Validating upgrade image failed
Checksum is good though :(
The file is
Hm. It might be faster to open a TAC case at this point.
Yes, I also, did , but it takes for ever to get an engineer available :(
But your help is much appreciated
Your other option would be to just reset the database on the subscriber, upgrade it, then rejoin it to the cluster.
You'll want to make sure you have a copy of the server certificate and private key before you do this.
Did you try restarting the services. Is there an error when you restart http service?
Also if you do an upgrade on the cli you need have a secure connection.
What version are you upgrading from.
I just finished a conversation with TAC.
The file was originaly download on the subscriber but because of a DC issue couple days ago the update failed.
That said the file was still there but couldn't be use for the upgrade as the name wasn't the same than the orginal one.
TAC used the backdoor to check the current name of the .bin file
then forced the udpate
then clear the database completely
and then re-add as a subscriber (we already dropped it yesterday).
Everything is up and running ,
TAC confirmed that I had no other choice than talking to them to get the exact file name.
Thank you all.
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