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Bring performance and reliability to your network with the Aruba Core, Aggregation, and Access layer switches. Discuss the latest features and functionality of the ArubaOS-Switch and ArubaOS-CX devices, and find ways to improve security across your network to bring together a mobile first solution.
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Upgrade Firmware ArubaOS Switch

This thread has been viewed 34 times
  • 1.  Upgrade Firmware ArubaOS Switch

    Posted Jan 24, 2022 04:54 AM
    Hi,

    I want to upgrade ArubaOS on Switches, we transfer image via tftp and successful.
    But when we checked again on show flash. The file is not exist.
    How to upgrade firmware on ArubaOS Switch?

    H-BSD2-GF-ARUBA-ACS7(config)# sh flash
    Image Size (bytes) Date Version
    ----------------- ------------ -------- --------------
    Primary Image : 15056469 08/29/16 WB.16.02.0012
    Secondary Image : 15056469 08/29/16 WB.16.02.0012

    Boot ROM Version
    ----------------
    Primary Boot ROM Version : WB.16.03
    Secondary Boot ROM Version : WB.16.03

    Default Boot Image : Secondary
    Default Boot ROM : Primary

    ------------------------------
    Idham Khaidir
    ------------------------------


  • 2.  RE: Upgrade Firmware ArubaOS Switch

    EMPLOYEE
    Posted Jan 24, 2022 05:16 AM
    Hello Idham,

    Could you please check if you are following the guide as described on the following link and check if you ahve similar output:

    Aruba Basic Operation Guide for ArubaOS-Switch 16.10
    Hpe remove preview
    Aruba Basic Operation Guide for ArubaOS-Switch 16.10
    Aruba Basic Operation Guide for ArubaOS-Switch 16.10
    View this on Hpe >


    On the following link there is how to guide for the steps:
    https://techhub.hpe.com/eginfolib/Aruba/16.10/5200-6768/index.html#v37478499.html

    Hope this helps!

    ------------------------------
    -Alex-
    ------------------------------



  • 3.  RE: Upgrade Firmware ArubaOS Switch

    MVP GURU
    Posted Jan 24, 2022 06:16 AM
    Hi Idham, are you so kind to show us what exact command on ArubaOS-Switch CLI you performed to download the SWI image file into the Primary (or Secondary) Flash Area?

    ------------------------------
    Davide Poletto
    ------------------------------



  • 4.  RE: Upgrade Firmware ArubaOS Switch

    EMPLOYEE
    Posted Jan 24, 2022 09:42 AM
    tftp can cause some issues with large files as the protocol was designed in the time that files were just a few kilobytes or megabytes.

    If you have access to the WebUI, that is what I use for upgrades of individual switches and works faster in general than tftp.

    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 5.  RE: Upgrade Firmware ArubaOS Switch

    MVP GURU
    Posted Jan 24, 2022 02:24 PM
    Gosh...and the dinosaur I am...that on ArubaOS-CX still insist to transfer large software images via tftp (more than 300/400MB for file at time) and I haven't hit a transfer issue so far...maybe the AOS-CX tftp implementation is more robust than the one engineered into AOS-Switch? Maybe the WB.16.02.0012 has a bug? who knows?

    ------------------------------
    Davide Poletto
    ------------------------------



  • 6.  RE: Upgrade Firmware ArubaOS Switch

    Posted Jan 24, 2022 10:37 PM
    We have changed via web gui also, but still not successful.
    KB


    ------------------------------
    Idham Khaidir
    ------------------------------



  • 7.  RE: Upgrade Firmware ArubaOS Switch

    Posted Jan 25, 2022 01:46 AM

    Hi Idham

    what target firmware version are you trying to upload? I assume you used a compatible image (WB.16.xx.xxxx), right?
    And did you try to use an intermediate version (e.g. 16.08.xxxx) or so, since upgrading to a newer version is quite a step?

    If you still don't get positive results I suggest opening a TAC case and see whether Aruba can get someting out of the debug logs.
    I never had similar issues in the past with ArubaOS switches to be honest.

    Best,
    Thomas



    ------------------------------
    Thomas Siegenthaler
    ------------------------------



  • 8.  RE: Upgrade Firmware ArubaOS Switch

    Posted Jan 25, 2022 02:00 AM
    Hi Thomas,

    My target is firmaware KB 16_11_0003.swi. Any recommendation for other or latest firmware?

    ------------------------------
    Idham Khaidir
    ------------------------------



  • 9.  RE: Upgrade Firmware ArubaOS Switch

    EMPLOYEE
    Posted Jan 25, 2022 04:53 AM
    The KB means the firmware is for the 3810/5400R switches; your command output shows WB, which is for the 2920 switch.

    Please get the firmware for your specific switch type (probably a 2920) from asp.arubanetworks.com and try again with that.

    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 10.  RE: Upgrade Firmware ArubaOS Switch

    Posted Jan 25, 2022 05:10 AM
    Hi Herman,

    We have successful upload to new version WB_16_10_0019.swi and already upgrade Switch.
    Thank you for response.

    ------------------------------
    Idham Khaidir
    ------------------------------



  • 11.  RE: Upgrade Firmware ArubaOS Switch

    Posted Jan 25, 2022 05:30 AM

    Hi Idham, Herman

    No other recommendation than - as Herman already said - to use the firmware which is for the platform. The two-letter code in front is a hint to whether you have the right one or not. KB != WA != WB != YA != YB etc.

    I hope this helps.

    Best,
    Thomas



    ------------------------------
    Thomas Siegenthaler
    ------------------------------