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Airwave Radius Accounting Service keeps Restarting

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  • 1.  Airwave Radius Accounting Service keeps Restarting

    Posted Feb 15, 2017 10:37 AM

    The consultant set up Radius Accounting and LDAP Authentication

     

    Radius Restarts.PNG



  • 2.  RE: Airwave Radius Accounting Service keeps Restarting

    Posted Mar 28, 2017 01:43 PM

    Hi Rob,

     

    Do you any error message in radius.log ( /var/log/radius/radius.log)  & what AMP version you are using ?

     

    Regards,
    Sreedhar



  • 3.  RE: Airwave Radius Accounting Service keeps Restarting

    Posted Jun 22, 2017 03:11 PM

    Hi, All:

     

    I have same issue . I use clearpass for airwave AAA server. and configure same  clearpass ip for radius accounting in the airwave AMP setup.

    For the authentication and authorization, I got successfully login but,from clearpass >>>live monitoring >>>>accounting, I can't see any information for airwave.

     

    is there some thing I missed ?



  • 4.  RE: Airwave Radius Accounting Service keeps Restarting

    Posted Jun 22, 2017 03:17 PM

    here is what I got from log:

     

    Thu Jun 22 14:51:15 2017 : Error: Failed to load clients from SQL.
    Thu Jun 22 14:51:15 2017 : Info: rlm_sql (sql): Closing sqlsocket 4
    Thu Jun 22 14:51:15 2017 : Info: rlm_sql (sql): Closing sqlsocket 3
    Thu Jun 22 14:51:15 2017 : Info: rlm_sql (sql): Closing sqlsocket 2
    Thu Jun 22 14:51:15 2017 : Info: rlm_sql (sql): Closing sqlsocket 1
    Thu Jun 22 14:51:15 2017 : Info: rlm_sql (sql): Closing sqlsocket 0
    Thu Jun 22 14:51:15 2017 : Error: /etc/raddb/sql.conf[14]: Instantiation failed for module "sql"
    Thu Jun 22 14:51:30 2017 : Info: rlm_sql (sql): Driver rlm_sql_postgresql (module rlm_sql_postgresql) loaded and linked
    Thu Jun 22 14:51:30 2017 : Info: rlm_sql (sql): Attempting to connect to radius@/tmp:/airwave
    Thu Jun 22 14:51:30 2017 : Info: rlm_sql (sql): Attempting to connect rlm_sql_postgresql #0
    Thu Jun 22 14:51:30 2017 : Error: rlm_sql_postgresql: Couldn't connect socket to PostgreSQL server radius@/tmp:airwave
    Thu Jun 22 14:51:30 2017 : Error: rlm_sql (sql): Failed to connect DB handle #0
    Thu Jun 22 14:51:30 2017 : Error: rlm_sql (sql): There are no DB handles to use! skipped 5, tried to connect 0
    Thu Jun 22 14:51:30 2017 : Error: Failed to load clients from SQL.
    Thu Jun 22 14:51:30 2017 : Info: rlm_sql (sql): Closing sqlsocket 4
    Thu Jun 22 14:51:30 2017 : Info: rlm_sql (sql): Closing sqlsocket 3
    Thu Jun 22 14:51:30 2017 : Info: rlm_sql (sql): Closing sqlsocket 2
    Thu Jun 22 14:51:30 2017 : Info: rlm_sql (sql): Closing sqlsocket 1
    Thu Jun 22 14:51:30 2017 : Info: rlm_sql (sql): Closing sqlsocket 0
    Thu Jun 22 14:51:30 2017 : Error: /etc/raddb/sql.conf[14]: Instantiation failed for module "sql"
    Thu Jun 22 14:51:45 2017 : Info: rlm_sql (sql): Driver rlm_sql_postgresql (module rlm_sql_postgresql) loaded and linked
    Thu Jun 22 14:51:45 2017 : Info: rlm_sql (sql): Attempting to connect to radius@/tmp:/airwave
    Thu Jun 22 14:51:45 2017 : Info: rlm_sql (sql): Attempting to connect rlm_sql_postgresql #0
    Thu Jun 22 14:51:45 2017 : Error: rlm_sql_postgresql: Couldn't connect socket to PostgreSQL server radius@/tmp:airwave
    Thu Jun 22 14:51:45 2017 : Error: rlm_sql (sql): Failed to connect DB handle #0
    Thu Jun 22 14:51:45 2017 : Error: rlm_sql (sql): There are no DB handles to use! skipped 5, tried to connect 0
    Thu Jun 22 14:51:45 2017 : Error: Failed to load clients from SQL.
    Thu Jun 22 14:51:45 2017 : Info: rlm_sql (sql): Closing sqlsocket 4
    Thu Jun 22 14:51:45 2017 : Info: rlm_sql (sql): Closing sqlsocket 3
    Thu Jun 22 14:51:45 2017 : Info: rlm_sql (sql): Closing sqlsocket 2
    Thu Jun 22 14:51:45 2017 : Info: rlm_sql (sql): Closing sqlsocket 1
    Thu Jun 22 14:51:45 2017 : Info: rlm_sql (sql): Closing sqlsocket 0
    Thu Jun 22 14:51:45 2017 : Error: /etc/raddb/sql.conf[14]: Instantiation failed for module "sql"

     



  • 5.  RE: Airwave Radius Accounting Service keeps Restarting

    EMPLOYEE
    Posted Jun 23, 2017 04:51 AM

    Hi Ryan,

     

    May i know where you are seeing this logs in Airwave or CPPM? So your issue is seeing Radius service restart messages in events log in Airwave or not seeing any info in live montoring>accounting page in CPPM?

     

    May I know your Airwave version?

     

    Regards,

    Pavan

     



  • 6.  RE: Airwave Radius Accounting Service keeps Restarting

    Posted Jun 23, 2017 08:30 AM

    hi, Pavan :

     

    thank you for your response, I saw the log from Airwave, and I enable radius accounting but still can't see anything in live montoring>accounting page in CPPM。

     

    My Airwave version is AMP 8.0.7.1

     

    thank you



  • 7.  RE: Airwave Radius Accounting Service keeps Restarting

    EMPLOYEE
    Posted Jun 23, 2017 11:41 AM

    Hi,

     

    Support for 8.0.x got expired in Jan 17, I would recommand to upgrade the server to our latest code and check the status.

     

    http://www.arubanetworks.com/support-services/end-of-life/

     

    Regards,

    Pavan

     



  • 8.  RE: Airwave Radius Accounting Service keeps Restarting

    Posted Oct 28, 2020 08:44 PM
    Same problem here on version 8.2.11.0.

    ------------------------------
    Ben Carbery
    ------------------------------



  • 9.  RE: Airwave Radius Accounting Service keeps Restarting

    Posted Jul 01, 2022 06:28 AM
    Same problem here on version 8.2.14.0