The following may work. If you run a 'Collect Logs' from the System Manager, and unpack the resulting file, you will get a file structure that has a directory like: tmpXXXXX/SystemLogs/var/log/ and in that SystemLogs/var/log/ there is a file named dmesg which has the boot logs.
Search in there for the part:
[ 2.153871] scsi 2:0:0:0: Direct-Access VMware Virtual disk 1.0 PQ: 0 ANSI: 2
[ 2.155854] ata1.00: ATAPI: VMware Virtual IDE CDROM Drive, 00000001, max UDMA/33
[ 2.159019] scsi target2:0:0: Beginning Domain Validation
[ 2.159545] scsi target2:0:0: Domain Validation skipping write tests
[ 2.159546] scsi target2:0:0: Ending Domain Validation
[ 2.159567] scsi target2:0:0: FAST-40 WIDE SCSI 80.0 MB/s ST (25 ns, offset 127)
[ 2.160046] scsi 2:0:1:0: Direct-Access VMware Virtual disk 1.0 PQ: 0 ANSI: 2
[ 2.160545] scsi: waiting for bus probes to complete ...
[ 2.171014] scsi target2:0:1: Beginning Domain Validation
[ 2.171722] scsi target2:0:1: Domain Validation skipping write tests
[ 2.171724] scsi target2:0:1: Ending Domain Validation
[ 2.171769] scsi target2:0:1: FAST-40 WIDE SCSI 80.0 MB/s ST (25 ns, offset 127)
[ 2.174183] scsi 0:0:0:0: CD-ROM NECVMWar VMware IDE CDR00 1.00 PQ: 0 ANSI: 5
[ 2.183354] sd 2:0:0:0: [sda] 62914560 512-byte logical blocks: (32.2 GB/30.0 GiB)
[ 2.183412] sd 2:0:0:0: [sda] Write Protect is off
[ 2.183413] sd 2:0:0:0: [sda] Mode Sense: 31 00 00 00
[ 2.183432] sd 2:0:1:0: [sdb] 251658240 512-byte logical blocks: (129 GB/120 GiB)
[ 2.183507] sd 2:0:1:0: [sdb] Write Protect is off
[ 2.183508] sd 2:0:1:0: [sdb] Mode Sense: 31 00 00 00
[ 2.183554] sd 2:0:1:0: [sdb] Cache data unavailable
[ 2.183555] sd 2:0:1:0: [sdb] Assuming drive cache: write through
[ 2.183586] sd 2:0:0:0: [sda] Cache data unavailable
[ 2.183587] sd 2:0:0:0: [sda] Assuming drive cache: write through
Where it in my output (for a VM) shows:
[ 2.153871] scsi 2:0:0:0: Direct-Access VMware Virtual disk 1.0 PQ: 0 ANSI: 2
[ 2.160046] scsi 2:0:1:0: Direct-Access VMware Virtual disk 1.0 PQ: 0 ANSI: 2
if there is a physical disk, it will show the type and serial number there (or in a few lines around it).
Not sure what you need the harddisk serial number for, as hardware replacement should go through TAC.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Oct 13, 2021 02:31 AM
From: Grace See
Subject: Clearpass hard disk serial number
Hi Alex, that is the cppm serial number right? What i want is the hard disk serial number in this cppm appliance. Do you have any clue on how to get it?
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Grace See
Original Message:
Sent: Oct 12, 2021 11:58 AM
From: Alex Sharaz
Subject: Clearpass hard disk serial number
from the main Policy Manager web page, in the bottom right corner you have the cppm version number which is also a URL. Click on it and it should tell you what the serial number is
A
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Alex Sharaz
Original Message:
Sent: Oct 12, 2021 02:11 AM
From: Grace See
Subject: Clearpass hard disk serial number
Hi. Can i know how to retrieve clearpass hard disk serial number using cli?
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Grace See
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