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Airwave frequently logout and while login its show internal server issue

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  • 1.  Airwave frequently logout and while login its show internal server issue

    Posted Nov 27, 2020 03:28 PM
    Hi, 

    Am using Aruba airwave in my organization. it's frequently logged out and while login its thought the internal server error as given below: 
    When given login its showing the error message

    Disable timeout setting also enabled.
    Auto logout setting

    Airwave version : 8.2

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    Vignesh J
    9383420420
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  • 2.  RE: Airwave frequently logout and while login its show internal server issue

    EMPLOYEE
    Posted Nov 27, 2020 03:39 PM
    What is the Airwave version we are on? Have we tried a different browser? How frequently it is logging you out? Internal error message indicates the httpd/nginx not responding. Opening a TAC case should help to narrow it down.

    Regards,

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    Vishnu Mannil
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    Original Message