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Articles relating to existing and legacy HPE Aruba Networking products and solutions including IAP, Central / HPE Aruba Networking Central, MSR, and Outdoor Mesh

What cause IAP does not have a Cloud Activate Key? 

Aug 06, 2014 04:13 PM

Product and Software: This article applies to all (Instant Access Points) IAPs.


For Cloud Activation key you have to check IAP WebUI interface | Maintenance | About





However, above we do not see "Cloud Activation Key".


Instant AP is unable to communicate with via HTTP/HTTPS.


1. Can the Instant AP resolve
From CLI of Instant AP ping
If no resolution check the Instant AP is configured with a DNS server to send DNS queries to Use CLI command ‘show summary support | include NameServer

2. Can the Instant AP route to
From CLI of Instant AP ping
If there is no response it may just be that ICMP is blocked along the path. HTTP and HTTPS may still be allowed.

3. Are HTTP and HTTPS blocked by a firewall along the path?
Connect a PC to a port in the same vlan/subnet as the master Instant AP. Telnet to port 80 and 443, on
If above is working and still IAP doesn't have cloud activation key, kindly contact Aruba TAC with above details.

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