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6300F with Cisco 9971 and sidecar, the phone is unable to power this accessory

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  • 1.  6300F with Cisco 9971 and sidecar, the phone is unable to power this accessory

    Posted Jun 29, 2022 09:23 AM
    I have a 6300F that a Cisco 9971 phone with sidecar was moved to.  The phone powers up but the sidecar does not with the message the phone is unable to power this accessory.  The phone itself works on another switch that is 5 years old.  Tried changing the port to allocate by class and set the class to 4.  Seems like a newer switch should have no issue powering this phone?

    ======================================================================================================================

    Port : 4/1/44
    Neighbor Entries : 1
    Neighbor Entries Deleted : 1
    Neighbor Entries Dropped : 0
    Neighbor Entries Aged-Out : 1
    Neighbor Chassis-Name : SEPxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxxxxxxxx
    Neighbor Chassis-Description : Cisco IP Phone 9971, V1, sip9971.9-4-2SR4-1
    Neighbor Chassis-ID : 10.xxxxxxxxx
    Neighbor Management-Address : 10.xxxxxxxxxxxx
    Chassis Capabilities Available : Bridge, Telephone
    Chassis Capabilities Enabled : Bridge, Telephone
    Neighbor Port-ID : 1CE85DC99580:P1
    Neighbor Port-Desc : SW PORT
    Neighbor Port VLAN ID :
    TTL : 180

    Neighbor PoE information : DOT3
    Neighbor Power Type : Type 2 PD
    Neighbor Power Priority : Unknown
    Neighbor Power Source : PSE
    PD Requested Power Value : 11.7 W
    PSE Allocated Power Value : 11.7 W
    Neighbor Power Supported : No
    Neighbor Power Enabled : No
    Neighbor Power Class : Class4
    Neighbor Power Paircontrol : No
    PSE Power Pairs : SIGNAL

    Neighbor MED Capabilities
    Neighbor Device class : CLASS_III
    MED capabilities enabled : Capabilities, Network Policy, PD, Inventory
    MED capabilities supported : Capabilities, Network Policy, PD, Inventory

    Neighbor Med Network Policy
    Neighbor Med Application type : voice
    Neighbor Med Policy VLAN ID : 30
    Neighbor Med Policy Priority : 5
    Neighbor Med Policy DSCP : 46
    Neighbor Med Policy Unknown : false
    Neighbor Med Policy Tagged : true
    Neighbor Med Application type : voice-signaling
    Neighbor Med Policy VLAN ID : 30
    Neighbor Med Policy Priority : 4
    Neighbor Med Policy DSCP : 32
    Neighbor Med Policy Unknown : false
    Neighbor Med Policy Tagged : true

    Neighbor Mac-Phy details
    Neighbor Auto-neg Supported : true
    Neighbor Auto-Neg Enabled : true
    Neighbor Auto-Neg Advertised : 1000 BASE_T, 1000 BASE_XFD, FDX_BPAUSE, FDX_SPAUSE, Other
    Neighbor MAU type : 1000 BASETFD

    ==========================================================================================

    Status and Configuration Information for port 4/1/44

    Power Enable : Yes PD signature : N/A
    PoE Port Status : delivering* PD Type : Type1
    Alloc-by Configured : class Alloc-by Actual : lldp
    User Profile Priority : N/A Port Config Priority : critical
    Port Priority : critical Pre-std Detect : Disabled
    PD Requested Class : Class3 PSE Assigned Class : Class3
    Fault Status : None User set Assigned Class : class4

    PoE Counter Information

    Over Current Cnt : 0 MPS Absent Cnt : 4
    Power Denied Cnt : 0 Short Cnt : 0

    Power Information

    PSE Voltage : 56.27 V PSE Reserved power : 13.07 W
    PD Current Draw : 0.15 A PD Power Draw : 8.27 W
    PD Average Power Draw : 7.74 W PD Peak Power Draw : 8.27 W


    LLDP Information

    MED Override : Disabled
    MED Priority : Unknown
    PSE TLV Configured : dot3/med
    PSE TLV Sent Type : dot3
    PD TLV Sent Type : dot3
    PSE Allocated Power Value: 11.70 W
    PD Requested Power Value : 11.70 W

    *This port may go down in the event of a PSU failure.